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NOTES Q

all passes are only available starting march 23rd - dec

SEASON PASSES Epic Pass *unrestricted, unlimited access to all resorts

IMPORTANT NOTES *specialty passes are activated with our support or system only if they comply the requirements needed. *epic mountain rewards are accessible to all guests with physical pass card with 20% off. *For pass verification they can send their documents to

Verification@vailresorts.com

Customerservice@sheerid.com

comments.vailresorts.com

*BUDDY TICKETS are eligible for all season passes except military passes but available only up until April 21st. Guests can only purchase 10 tickets. and May 30 for the 2 tickets. They'll get Up to 40% discount. *SWAF (ski with a friend) tickets are available all season long and even military pass purchasers can avail it. Up to 6 tickets purchases only. Up to 15% discount.

DISCOUNTED PASSES Military pass requirements: At least 1-2 of these requirements must be presented *DD214 *Orders *VA ID *Official Letter *Dependent ID *LES dated within 90 days *ID to all family members _not accessible to al partner resorts

College Pass (only to epic local pass) *Discounted Pass for College Students. *in order to activate their college pass, they must present,

  1. A current Fall 2022 schedule showing both your name and your credit hours you're enrolled for. (12 credit hours for undergrad and 6 credit hours for graduate.
  2. A copy of your student ID

Adaptive Pass -australian pass *for PWD's *visual verification of disability *golden access passport *driver's license noting restrictions *VailAdaptiveProgram@vailresorts.com - email includes the pass type, ip code , payment *970-754-0005 - confirm the pass type and payment

Senior Passes *for Senior citizens *no requirement needed

Epic Regional Pass *restricted to holidays *limited to some resorts

Epic Day Passes *limited access and restricted depending to the number of days *holiday restricted

  1. Customer manager/guest connect logging into customer service 1.open application 2. enter the username and password 3. click login

  2. search guests

    1. click customer tab

    2. search name in the search bar

    3. if shows none, click enhance search then fill up and search

    4. view guest profile 1.select customer by clicking photo

    5. note for the multiple accounts, look for the account with most activity

VAIL TOOLS TABS 1.Customer Profile -contains the guests info 2.Transaction -contains all transaction data in the past 3 seasons -also contains the pass data, allows reissue receipt and allows also upgrade 3.peeks

4.. orders -contains tickets purchase 5.Products -contains the pass purchases, also the benefits 6.Media -allows you to reload pass, print and shipment info -the code, hotlist 7.Contact -additional contact info, resetting email, shipping address and contact number 8.relationship -allows you to add a family member 9. authorization -to check the ROL 10. pass program -for the auto-renew 11. Comment -always leave a comment after every transaction -allows the guest and agent communicate 12. pass eligibility -to check the military pass eligibility 13. credit card -credit card info for primary and payment plan credit cards 14. billing profile -for master billings 15.authentication -assist guest with their email and password logon 16. media partner

Epic Mountain Rewards (EMR) -guest whos eligible for EMR has badge

  1. Reseting password or email

2.ROL (Release of Liabilities) -checking : in the guest connect in the authorization -if not signed for the ROL, in the guest connect, the media button is color red and epic pass was tagged as inactive -Helping a guest sign their Release of Liability online. 1.Log into My Account on epicpass.com or snow.com 2.Click on "My Account" 3.Navigate to the red box in the upper right corner below your photo "Action Required" 4.agree to the waiver and Click Complete Release

Epic Coverage election

3.Customer Manager Process and Transactions reset passwords *3 pts verification (full name,dob,email) *authentication *reset password *ask the guest to sign his account to the website.

locked out

confirming epic coverage preferences *guestconnect tool *3 pts verification *pass programs *epic coverage button in guessconnect *check

3.viewing media Print information and shipment *pass number on the Media Tab on the access code

5.reloading media *ask for the last 4 digits in their old pass card *activate the card *you can only reload pass with the same pass type with their old pass card

6.Hotlist hotlist tab will be red and do not tell the guest that their account was hotlisted but inactive instead. Do not remove the hitlist. most common reason *missing ROL _ask them to accept with ski waiver or do the ROL spill *failed resort charge, failed remaining balance payment, _ask assistance *missing verification(military) and college passes _ask them to comply with requirements they needed for their pass activation *fraudulent, _ask assistance in viewing the hotlist reason *click plus sign beside the code, click the hotlist tab and plus sign again and hotlist comment is now visible

7.managing family member Customer Manager Adding a family member or HOH *profile-create relationship-choose customer-search guest-ask the name and DOB-click the name of the guest-click select all-save-check the profile if adding of a family member was successful Cascading relationship *click the name of the guest- go to its profile and remove the relationship Removing *relationship tab-click the name to be removed- then delete-then refresh

*ALWAYS LEAVE A COMMENT IN THE COMMENT SECTION

*usually guests are transferred to the whistler blackcomb department because full access to the system *whistlerblackcomb.com *separate mountain, whistler and blackcomb

Season Passes Whistler Blackcomb Unlimited Pass *unlimited and unrestricted but only intended for whistler blackcomb *unlimited half-price tickets to some of our resorts *BAF (bring a friend) tickets 50% *EMR 20% discount on foods, drinks,rentals, etc. *early-bird and baf tickets avail w/ 25% off and purchased up to 6x

Whistler Blackcomb Parent Pass *unlimited, unrestricted, unlimited summer sightseeing, *grandfather legacy product

specialty passes Spirit Pass *unlimited and unrestricted and unlimited summer sightseeing *early-bird and baf tickets avail w/ 25% off and purchased up to 6x

Student pass *restricted holidays but 50% off tickets on holidays wbstudentpass@vailresorts.com

GAP pass *unlimited and unrestricted and unlimited summer sightseeing

Edge Cards *canadian, washington residents only *restricted dates except nov

WB Student, Sea to Sky, and GAP Pass​ Bring a Friend 6x 25% off lift and 6x 25% off sightsee tickets ​

 Unlimited 2022 summer sightseeing access​
 20% off Tube Park tickets​
 20% off on-mountain food and hot drinks​
 20% off ski and snowboard rentals at Whistler Blackcomb​
 20% off retail at Whistler Blackcomb​
 Wax and tuning discounts​
 $50 off ski school group lessons and camps​
 Lodging discounts

Website – https://www.whistlerblackcomb.com/​ Reservations Center Hours of Operation​ Winter 8am – 5pm PST​ Summer 9am – 5pm PST​ Emails​ wbreservations@vailresorts.com​ wbpassadmin@vailresorts.com​ wbstudentpass@vailresorts.com​ Leadership Team​ Manager of Reservations & Pass Administration – Thomas Sikora​ Assistant Manager of Reservations & Pass Administration – Stanislav Iakovlev​ Supervisor of Reservations – Vanessa Whitehead BC Canada Skiing & Snowboarding | Whistler BlackcombPlan and book Whistler vacations including lift tickets, ski rentals, snowboard rentals, and Whistler accommodations. Plus view Whistler web cams, snow repwww.whistlerblackcomb.com

early-bird passes are only avail on apr21 to may30 and receive one early season bonus day to be used until dec9. not eligible on 2 day edge cards.

*UPON ASKING THE FULL ACCOUNT NUMBER OF THE GUEST, ALWAYS PAUSE AND RESUME on the desktop SECURE SECURITY should be recording as active and ask the account number and the expiration as well as the name used in the card the click the RESUME icon *for the payment, ask thelast 4 digits of their credit card account

*checking of credit card information can only be found in the guestconnect tool -pull up the customer's profile

SENDING a RECEIPT in guestconnect -pull up the customers profile -check in the product tab to check the active pass. if oactive, it is tagged open

RESHIPPING THE MEDIA -ask the guest for the shipping fee again

AUTO-RENEWAL

SEASON PASS PURCHASE -3 pt verification -check credit card for the payment in the credit card tab *for full payment, use the primary credit card *for the down payment, use the payment plan credit card -click continue then search the guest name then click the photo -then click customers tab then search name and click and be routed to the cart -select the pass type (season pass) then ask the probing questions in purchasing a pass , then check the pass info -check the guest info -check the agreement and have read for the terms and conditions and have verbally agreed -click yes/ no for the auto renew and ROL always no -then click the homepage and shipping fee -then let the guest know the total payment -check the credit card info again and then click finish

UPGRADE -downgrading pass will be done only 72hrs and cancellation of pass can also only be done within 24 hrs -click the transaction tab -then click the return refund -click homepage -click the desired pass -then check the pass details and click the agreed/decline -check the homepage then shipping and handling -inform the guest the total amount

----For adding relationship click CUSTOMER TAB then click add relationship

-----For removing relationship click the RELATIONSHIP TAB then click the desired member avoid clicking the name.

no photo guest they said they have (WHAT TO DO?)- investigate it is probably a duplicate account, find duplicate account with active passes. 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-==00--0=0=0-=0-=0-=0-

TRANSFERING PASS IS TO ADD TO HOUSEHOLD MEMBER PROVIDE LOGIN CREDENTIALS OF HIS DUPLICATE ACCOUNT

0-=0-=0=0=0=0=0=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-= HELLO THANK YOU FOR CALLING VAIL RESORTS MY NAME IS ADRIAN, HOW MAY I HELP YOU TODAY?

Sure I'd be happy to help you with that but before anything else may i have your FULL NAME, DOB and EMAIL ADDRESS

May I place the call on hold for a moment in order for me to pull up your account (NAME OF GUEST)

THANK YOU FOR PATIENTLY WAITING IN LINE (NAME OF GUEST)

ASIDE FROM ________ IS THERE ANYTHING ELSE I CAN HELP YOU WITH?

AFTER THIS CALL YOU WILL BE ROUTED TO A QUICK SURVEY AND I WOULD LOVE TO HEAR YOUR POSITIVE FEEDBACK

Once again thank you for calling vail resorts, my name is adrian thank you and have a great day bye!

sedgwick.com 1-877-895-1297

0-=0=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-= (NOT GIVING 3 POINT VERFCTION)

-may i have your name instead in order for me to address you properly.

-may i have your pass ID instead in order for me to pull up your account

-can i have your CONFIRMATION ORDER NUMBER instead inorder for me to pull up your account 0-=0-=0-=0=-0=0-=0-=0-=0-=0-=0=0-=0=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-

EPIC SCHOOLKID MUST BE 5TH GRADER

can enroll their child to epic school kids, can book appointment to resort, parents can buy lift ticket in order to guide and be with their child must present documents to the ticket window of specified resorts 0-=0-=0-=0-=00-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0- CANCEL SEASON PASS ask why they did not use their pass this winter, refer to sedgwick department 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-= PRIMARY CARD- TRANSACTION

PAYMENT PLAN CARD - DOWN PAYMENT AND AUTO RENEWAL 0=0-=0-=0-=0-=0-=0-=0=0-=0-=-=0=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-= CANCEL AUTO RENEW

may 15 last cancellation of auto renewal for 2022-2023

but cannot cancel 2022-2023, but can cancel 2023-2024

but you can cancel it if you have a qualifying event outlined in epic coverage

guest want to cancel, refer to sedgwick only if they have qualifying events 0-=0-=0-=0-=0-=0-=0=00==0-==0==-0=0=0=0-00--0==0-0=0-=0-=0- EPIC PASS 859$ 0-=0-=0-=0-=0=-0=0-=0-=0-=0-=0-=0-=0=0-=0-=0-=0-=0-=0-=0-= NO ACTIVE PRODUCT MEANS NO ACTIVE PASS

0-=0-=0-=0-=0-=0-=0-=-0=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=

FOR REFUND PASSES DUPLICATE(only for duplicate pass) click products check all box in a duplicate pass click refund click first box then click the name of guest that wants the refund confirm last 4 digits of card then click apply and click finish and inform guest 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-= epic schhool kids how long is the lesson is it full day we dont have the info epicschoolkids@vailresorts.com

epic school bata yow free rental can get ski rental until end do they have to return the rental after the lesson (keep the rental for the rest of the day) 0-=0-=0-=0-=0-=0-=0-=0-=-0=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-= ALWAYS GO TO PRODUCTS TAB ALWAYSSSSSSSS GOOOO TO PRODUCTTTSS TAB OWRIGHT?

--0=0-=0-=0-=0-=0-=0-=0-=0-=-=00=0=0=-0=-=-=0=09=0=-=-=-=-==-0=-= *PAY REMAINING BALANCE

*Go to products tab

*click PLUS BUTTON beside epic pass,

*GO to TRANSACTION INFO

*HAS A REMAINING BALANCE ON MID SEPTEMBER STARTS(INFORM THEM ABOUT EMAIL SYSTEM GENERATED AS A REMINDER OF THE BALANCE THAT AUTOMATICALLY DEDUCTS ON YOUR CREDIT CARD) IF THERE MODE OF PAYMENT IS UPLIFT CONSIDERED FULLY PAID, BUT NEED TO CONTACT UPLIFT AND VERIFY INFO ON HOW MUSH THEY R GOING TO PAY A MONTH

*ASK THE 4 DIGIT OF CREDIT CARD

*CHECK THE DATE WHEN IT WAS PURCHASED

*check box

*then click return and refunds

*THEN EDIT DATE TO BACK DATE WHEN THE PASS WAS PURCHASED

*THEN GO TO PRODUCTS AND SEARCH WHAT KIND OF PASS AND CLICK THE SPECIFIC PASS

*CLICK COSTUMER AND SELECT THE REFUNDING GUEST

*ASK IF HE STILL HAS HIS PASS IF HE AGREE CHECK YES

*ASK IF HE WANTS TO AUTO RENEW

*ROL ALWAYS NO

*READ TERMS AND CONDITIONS

*READ DOLLAR DONATION

*THEN CLICK FINISH AND PAY

*ROUTED TO PAYMENT OPTION

*ASSIGN NAME OF GUEST

*ADD PAYMENT

*THEN CLICK APPLY

*CLICK THE GREEN FINISH AND PAY FOR REMAINING BALANCE

*SEND THE RECIET THRU EMAIL NOT PRINT. 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=

Shipping Policy

We are seeing a lot of guests inquiring about where their passes are especially when they purchased them in the early spring.

Vail Resorts are shipping passes currently. They are shipped in batches typically in the order they are received. Please inform guests that the passes are currently in the queue to be shipped by our vendor (check the media tab). Once shipped, our guests (HOH) will receive an email confirming the shipment. The delivery date is typically within approximately 7 business days from that notice depending on the location as we have multiple shipping points.

Please double-check their shipping address to ensure it is going to the right location.

We can re-ship a 2nd time at no charge if not received. However, we are informed that guests will receive their passes before the start of the core season. Otherwise, also please advise that they can pick up their passes at the resort ticket offices during the season, especially if not received after the 2nd attempt. Please note, at this time of our three new Pennsylvania resorts - Hidden Valley, Seven Springs, and Laurel Mtn, currently Hidden Valley will only be set up for photo taking and the ability tissue passes.

If you re-issue passes, this will put the guest at the end of the shipping queue. We cannot expedite the passes for shipment. 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-0-=0-=0-= : If guest has a pass on the account and also got the ESK. We can refund the paid pass ?

A: Yes, if they AR'd for a pass and have the ESK then we can refund the pass. 0-=0-=0-=0-=0-=0-=-0=0-=0-=0-=0=0=-0=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-= Just to clarify, If guest has the ELP that was renewed and wanted to downgrade today with the Northeast Midweek Pass Senior, we cannot assist on this right?

A: We can only do this for the same pass if available. If the guest had a NE and wanted to move to NE SR, they can but not between different types of passes. 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0- Q: Guest can use either debit card or credit card to purchase a pass online, right ?

A: Yes, they can put in either at checkout. 0-=0-=0-=0-=0-=0-0-=0=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0- Q: How about adding on their account as PPCC or Primary? will that work also?

A: Yes, as long as it's a valid card, we can use either credit or debit. Some people even use gift cards for payment. 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0=0-=0-=0-=0-=0-=0-=0-=0-=0-= Heavenly Resort Update:

Gondola Public Hours: 9:30am – 4pm

Ticket Office Hours: 9:00am- 4:30pm

Tamarack Hours: 9:30am – 4pm Hot food stops at 3:00PM, Last call in the bar 3:30PM

Café Blue Hours: 9:30am – 3pm

Discovery Camp Hours: Monday – Friday 9am – 4pm

Weather:

Low of 57 F, High of 73 F. Winds 10-15 mph. Chance of smoke/haze in the afternoon.

AQI: TOG 43, BOG 15.

Gem Panning/Coaster/Climbing Wall is available. Ticket sales will end for all activities at 3:25pm. Last cabin at 4pm, ride around messaging beginning at 3:30, guests will be able to get off at the mid-station but not at the top. Mid-station/Tamarack Offerings Proper attire and footwear Gondola loading on Village side Tamarack lift stops running at 3pm Free Yoga class will be available Sunday and Fridays from 10am to 11am @ Blue Sky terrace for guests 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-= Q: just to confirm are we selling the KYCB 4 pack this season

A: it is not available this year, we can guide guests to the day passes 0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-==-0=0-=0-=0-=0-=0-=0

CONTACT NUMBERS

REFUND

1-877-895-1297 https://intake.sedgwick.com/u/Vail

CORPORATE SALES AND SERVICES

1-970-754-0086

RENTALS

970-754-0033 https://www.epicmountaingear.com.

WHISTLER BLACKCOMB

1-800-766-0449 wbreservation@vailresorts.com wbstudentpass@vailresorts.com - Student Pass Verification

ADAPTIVE PASS

970-754-3264vailadaptiveprogram@vailresorts.com

EPIC MIX APP

epicmix@vailresorts.com

CAREERS

jobs.vailresortscareers.com

ESCALATION

comments@vailresorts.com

MILITARY VERIFICATION

customerservice@sheerid.com - US Military Verification Australian Military - 1-970-754-0088 info@epicaustraliapass.com.au. 1300 655 822

EMPLOYEE HR / PEOPLE CONNECT

303-404-1900 For All Vail Employee Inquiries

EPIC SCHOOL KIDS

(970) 754-0025 435-658-5530

epicschooldkids@vailresorts.com

MERCHANT PASS DEPT.

970-754-3080 For Business Partners

EPIC PASS GIFT CARD

buyepicgiftcards.com

SEVEN SPRINGS RESORT

800-452-2223 866-437-1300 814-352-7777

FLEX PAY / UPLIFT COMPANY

844 257 5400

0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-=0-

AUTO RENEWAL

*CLICK PASS PROGRAM

*ALSO IN PURCHASE OF PASS, 49 DOWNPAYMENT IS ALSO AUTO RENEWAL.

*IF ONLY ONE TAB IS ACCEPTED, GO TO PRODUCTS TAB AND INSPECT TRANSACTION INFO AND CHECK PRICE IF 49$ IT IS AUTO RENEWED HE WAS CHARGED FOR AUTO RENEW, ALSO CHECK IN COMMENT

*OUR AUTO RENEWAL MAY IT BE ENROLLMENT OR CANCELLATION IT CAN'T BE DONE SINCE IT IS WAY BEYOND MAY 31

2022-2023-CANNOT ENROLL 2023-2024-CAN ENROLL

*IF HE WANT A REFUND FOR AUTO RENEW REFER TO sedgwick.com 1-877-895-1297 only if he has a qualifying personal event outlined in epic coverage. ALWAYS VERIFY WHY HE WANTS TO REFUND

(reminder) downgrading can only be done in regular passes

(upgrade) expensive to cheaper

-0-0--0=-0-0-0-=0000-=0-00-=-000-0-0-0-00-0--00=-0=-0-0-=0-0-0-00=-0-=00

Resorts with the Specific State ROCKIES Colorado

Vail, Beaver Creek, Breckenridge, Keystone, Crested Butte Utah

Park City

WEST California

Heavenly, Northstar, Kirkwood Washington

Stevens Pass

NORTHEAST Vermont

Stowe, Okemo, Mount Snow New York

Hunter New Hampshire

Attitash Mountain, Wildcat Mountain, Mount Sunapee, Crotched Mountain

MID-ATLANTIC Pennsylvania

Liberty Mountain, Roundtop Mountain, Whitetail, Jack Frost, Big Boulder

MIDWEST Wisconsin

Wilmot Minnesota

Afton Alps Michigan

Mount Brighton Ohio

Alpine Valley, Boston Mills, Brandywine, Mad River Mountain Missouri

Hidden Valley, Snow Creek Indiana

Paoli Peaks

CANADA British Columbia Canada

Whistler Blackcomb

AUSTRALIA

Perisher, Falls Creek, Hotham

0-0-0-00--0=-0=---=00=-0-=0-=0-0-=0-=0-=0-=0-=0=-0-=0-0-=0=-0-0=0- (HOW TO UPGRADE PASS)

*check and confirm first the information

*click transaction tab *and click plus sign *click PAYMENT beside LINE ITEMS tab *confirm last 4 digit of card *if guest is in auto renew it will say POST AUTO RENEW *click the LINE ITEMS and click the PASS that needs to be refunded. *click return refund *No need to back the date *click home logo *go to products and click season pass and specific pass she wants for upgrade

0=-0=-0-=0-=0-=0-=0-0-=0-=0-=0-=0-=0-=0-=0-=0-=0-0-=0-=0-=0-=0-=0 (BUDDY TICKET) products tab 0-00---0-=0-=0-=0-=0-=0-=0=-0-=0-=0=-0-=0-=0-00=-0-=0-=0=-000=-0-= FOR CHANGING PICTURE *need to go thru the resort ticket window in order for them to obtain or update their profile pictures

0000-=0=-0=0-0-=0-0-=0=0-0=0=-0-=0-0-=0-0-0-0-=0-=0=-0-=0-=0-=0-=-0 Vail Only 970-754-8245 Beaver Creek Only 970-754-4636 Breckenridge 970-453-5000 Keystone 970-496-4386 Heavenly 1-800-243-2836 or 775-586-7000 (x2251) Northstar 1-800-466-6784 or 530-562-2267 Kirkwood 209-258-7338 or 209-258-6000 Park City 435-649-8111 Afton Alps 1-800-328-1328 or 651-436-5245 Mt. Brighton 810-229-9581 Wilmot 262-862-2301 (x175) Whistler Blackcomb 800-766-0449 Stowe 802-253-3500 Crested Butte 800-810-7669 Mt Sunapee 603-763-3576 Okemo Jackson Gore: 802-228-1508 Clock Tower: 802-228-1595 Stevens Pass 206-812-4510 option 7 Paoli Peaks 812-723-4696 Hidden Valley 636-938-5373 Snow Creek 816-640-2200 Attitash 800-223-7669 Crotched 603-588-3668 ext 234 Wildcat 603-466-3326 lovana@gmail.com Hunter 518-263-4223 or 1-800-489-8376 Alpine Valley 440-285-2211 Boston Mills/Brandywine 330-467-2242 Mad River 800-231-7669 Jack Frost/Big Boulder 570-443-8425 470 Liberty 717-642-8282 Liberty Tubing 717-642-8282 x 3337 Roundtop 717-432-9631 Whitetail 717-328-9400 Mt Snow 802-464-1100 ext 4033 Telluride 800-778-8581 ---=0=-0-=00-0-=0-=0-0-0-0=-00=-0-0-=0=-0=-0-=0=-0-=0=-00-=0--0 SEND MO TO SA LIMA KA TAO KUNG HINDI MAKALIBANG KAG LANSANG

https://vailresorts-my.sharepoint.com/:x:/p/hannah_layague/EZMBGE90s4lKiysNCMddrEQB-rp7eGczJQcIMFpeWwt7uw?e=8vbp2V --0=-=0-0-0-=0-=00-=0-=00-=0-=0-=0-=0=-0=-0-=0-=0=-0=-0-=0=-0-=0=-0 Products* check for double payment if there are 2 epic coverage or CHECK THE TRANSACTION TAB

ISSUE DATE is the date the pass that is bought

CHECK FOR ACTIVE PRODUCTS go to product tab

TO GET PASS IN TICKET WINDOW valid ID and Confirmation email

*WANTS TO ACCESS RESTRICTED DATES she can use buddy and swaf tickets 40% buddy tickets 15% swaf tickets

PASS MATRIX LEGEND X- can access resort N/A-cannot access resort

REFUND THE 49$ THEN BACK TO DATE OF SALE DATE CLICK PASS TYPE AND CLICK FULL PAYMENT