✶ OPEN SWITCH LOGGED ✶

As you have an open switching logged on your account, we physically cannot process a manual 30-day notice cancellation here without completely breaking your order or blocking your new provider from setting up your new service.

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✶ PREFFERED 30 days' notice but have an open OTS ✶

If you want to stop this switch, you will just need to contact your new provider right away to cancel their order and so we can proceed 30 days notice.

because the new provider used the One Touch Switch system, they have legally locked your line for takeover.

Even if you just wanted to give notice, their open request completely freezes my system buttons, which means I am physically blocked from renewing your contract right now.