5945765

Dispute ID: 5945765. CH disputing 1 Debit Unauthorized Transaction from Hertz for $56.39. Reg E. No merchant credit found related to the disputes. No claim cancellation. As per Penny card in possession at the time of the transaction. PIN STATED AS "Written on a paper". Disputed card ending 2230 IS CLOSED. #force_post Case Decision: CHARGEBACK INITIATED. VROL Case #: 2305197367 Overall Investigation: Funding event was captured within the UT timeline since we cannot locate the original auth as the transaction is force posted. Disputed merchant is abnormal to the CH. No prior history. No fraud alerts. The disputed card present transaction is within the vicinity with the member's address on the account. Galileo, Penny deny/ response code 46,51,78 was captured within the UT timeline on the disputed card. Galileo, RTA, and Penny deny/ response code 78 was captured with the disputed merchant. RTA response code 85,46,51,78 was captured within the UT timeline on the disputed card. No PII changes captured within UT timeline. No signs of ATO. There is freezing, unfreezing of the disputed card within the UT timeline. MCO initiated, routed to voicemail. Unable to validate information. No enough evidence to deny the claim. Proceed to chargeback. VROL Case no.2305197367. ZD Ticket Number 60292441. CASE ONGOING .

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