RATE PLAN MIGRATION:

What's for:

This is not a price hike. We’re simply offering customers a modernized plan with additional benefits. If our customers prefer to keep their current plan instead, they can.

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We were able to check and read your messages cx, and good thing that you reach us for the migration plan! The migration plan is one of the t-mobile newest projects and if you don't want to migrate to the plan that we are suggesting, we can definitely cancel it cx. Would you like to stay with your current plan?

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No need to contact us back for this as we take care of this today. Thank you for your initiative to contact us today and we will make sure to note this on your account, XXX! We are also glad that we were able to help you optout from the plan migration!