Offline Notepad View raw

Shared snapshot

4816258

Dispute ID: 4816258. DND: 2022-08-04. Intake type: Phone. Reg E. Old account. CH is disputing 12 UT from multiple merchants amounting to $113.41. No merchant credit. No claim cancellation. Card ending with 8863 is already replaced. ***INVESTIGATION ***As per Penny, card is not in possession. PIN is stated as "No idea". Member has previous transaction with the disputed merchant where it has entry mode 10, credential on file and no response code 85 was captured prior to the authorization of the disputed transaction. Funding event is observed prior to the authorization of the disputed transaction, Visa Money transfer on 2022-06-24 18:56:59 amounting to $137.55. With previous transactions from the same merchant. No PII Changes. No ATO hallmarks. no third party access. No fraud alerts. Therefore, there is enough evidence to deny the claim. Final resolution, no error found. Sent final letter ZD #52179580. Filed FR ROL Case #5206891242, 5206894061, 5206897516, 5206879482, 5206885415, 5206897518, 5206897517, 5206888330, 5206894062, 5206888331, 5206885416, 5206885887. Case Closed

  1. Moto 7 Entry Mode 1 card absent with CB rights
  2. Moto 2 Entry Mode 10 card absent with CB rights
  3. Moto 2 Entry Mode 10 card absent with CB rights
  4. Moto 2 Entry Mode 10 card absent with CB rights
  5. Moto 7 Entry Mode 01 card absent with CB rights
  6. Moto 2 Entry Mode 10 card absent with CB rights
  7. Moto 2 Entry Mode 10 card absent with CB rights
  8. Moto 2 Entry Mode 10 card absent with CB rights
  9. Moto 7 Entry Mode 10 card absent with CB rights
  10. Moto blank Entry Mode 5 card present with no CB rights
  11. Moto 2 Entry Mode 10 card absent with CB rights
  12. Moto 2 Entry Mode 10 card absent with CB rights

#1 Denial

  1. Member has previous transaction with the disputed merchant where it has entry mode 10, credential on file and no response code 85 was captured prior the authorization of the disputed transaction.

#1 write-off High ending balance

#5 Denial

  1. Funding event prior to the authorization of the disputed transaction, Visa Money transfer on 2022-06-24 18:56:59 amounting to $137.55.
  2. With previous transactions from the same merchant
  3. Low ending balance after disputed transaction.