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Hi, Name! Mabuhay! I am Faye from Philippine Airlines. Thank you for patiently waiting. I m here to help you with your concern. How may I help you today?

Hello X! Hope you re doing good. How may I help you today?

Hi, ! It appears there hasn't been any recent activity in our conversation. To ensure we can provide you with the best assistance possible, we kindly request a response within three (3) minutes. We would need to close this conversation to assist other passengers if we do not get your response. We appreciate your understanding.

Hello again, ! We hope you received our previous message. We apologize, but we would need to close our current conversation to assist other passengers. Please know that our support team is always here for you, and you can reach out to us anytime by sending another message. We appreciate your understanding. Thank you for choosing Philippine Airlines, and we look forward to assisting you in the future!

Thank you for giving us the chance to connect with you. We will be sending you a survey link shortly. We kindly request you to complete it as your feedback holds great value for us. If you have any other concerns, please feel free to reach out to us via our customer support channels at https://www.philippineairlines.com/about-us/contact-us/global-reservation-hotline. You may also visit our website at www.philippineairlines.com for future reference. Thank you for choosing Philippine Airlines. We look forward to assisting you in the future! Thank you for giving us the chance to connect with you. If you have any other concerns, please feel free to reach out to us via our customer support channels at https://www.philippineairlines.com/about-us/contact-us/global-reservation-hotline. You may also visit our website at www.philippineairlines.com for future reference. Thank you for choosing Philippine Airlines. We look forward to assisting you in the future!

Before we proceed , after confirming the changes on flight, I can no longer revert it back to its original flight/s. Please confirm if you wish to proceed with changes?

Please be reminded that your ticket should be used in sequence. If you do not show up for a flight that has connecting and/or returning flights, these onward or return flights will be automatically cancelled. Your ticket is still valid and can be rebooked, converted to travel credits, or refunded, depending on its fare conditions. If your travel plans have changed, please let us know at least 24 hours before your initial departure.

Please don't hesitate to message us if you have further concerns or inquiries. We'll be more than happy to help you. Other than this, is there anything else I can help?

Pleasure s all mine, X! It has been a pleasure assisting you today. Have a great day ahead of you!

SSO| Please don t hesitate to message us if you have further concerns or inquiries. We ll be more than happy to help you. If you want to make flight modifications like add baggage, preferred seats, change flight itinerary or check-in, you can always visit our website, www.philippineairlines.com. Locate Manage , fill in the necessary details and click on Find my booking . Upon landing on your booking page locate Manage booking option at the top right and proceed with making the necessary changes. Before I let you go, I want to make sure everything is covered. Please comply with the travel rules and requirements of your destination; for an updated list, kindly visit our website at www.philippineairlines.com, and visit our COVID-19 Travel Update page. For your domestic flight, please check-in at least one (1) hour before your departure and wear your face mask at all times. You can also Check-in Online or Manage Booking in our website, www.philippineairlines.com and click on Manage. --------------------------------------------------------------------------------------------- PAYMENT LINK| I will now be sending you a secured payment link. Just a friendly reminder, the payment link is VALID FOR TWO (2) HOURS ONLY. Please make sure to settle the transaction we ve made today. For the meantime, may you please confirm the best email address to where should I be sending the payment link? --------------------------------------------------------------------------------------------- BAGGAGE SALE SPIEL DISCLOSURE | For the prepaid baggage, the total price is PHP/USD X. Please be reminded our prepaid baggage is non-refundable, non-reroutable but exchangeable. Would you like to proceed? Choice Seats and