rekta ir 

I M SORRY TO HEAR YOU DISCONNECT WITH US, NO WORRIES ILL BE DEFINITELY BE ANY OF HELP FOR YOU, SPEACIALLY WITH REGARDS TO CANCELLING YOUR SERVICE AGAIN MY NAME IS KYLE, 



ILL JUST BE NEEDING TO ASK COUPLE OF QUESTIONS TO FULLY PULL UP YOUR ACCOUNT.. WOUlD THAT BE ALRIGHT?



GREAT LETS JUST START OFF WITH YOUR BILLING TELEPHONE NUMBER



AWESOME SO ILL JUST PULL IT UP HERE..... 



PROBING Q~~~~~



SINCE YOU MENTIONED YOUR MOVING TO A DIFFERENT PROVIDER, IF I MAY ASK, WHAT IS THE ACTUAL PLAN YOU ARE PLANNING TO GET WITH THAT PROVIDER?



CUZ I COULD ACTUALLY DO SOMETHING HERE, I DONT WANNA LOOSE YOU AS OUR VALUED CUSTOMER,



#1 RESO: ALRIGHT I JUST WANT TO ASK YOU STRAIGHT UP HERE, DO YOU WANT TO LOWER YOUR BILL?



HERES THE THING, WE COULD ACTUALLY ADJUST YOUR SERVICE AS HOW YOU UTILIZE YOUR INTERNET AND PHONE,



WE CAN BASICALLY DOWNGRADE YOUR SERVICE, BASED ON HOW YOU USUALLY USE IT, SO WE COULD MAXIMIZED THE FULL SPEED AND EFFIECIENTCY OF YOUR SERVICE 



AND SO YOU COULD SAVE THE TIME OF 



HOW OFTEN DO YOU ACTUALLY USE YOUR INTERNEY? HB YOUR PHONE?\



ALRIGHT SO IM JUST GOING TO CHECK SOME PERFECT PACKAGE HERE FOR YAH



#2 RESO: BASED ON WHAT I CAN SEE ON YOUR ACCOUNT, I COULD ACTUALLY SEE, THAT YOU ARE PERFECTLY FIT FOR OUR DISCOUNT PROGRAM



ITS ACTUALLY CALLED LIFELINE PROGRAM, THIS IS A GOVERNMENT ASSISTANCE PROGRAM, TO ENCOURAGE ZIPLY CUSTOMERS TO MAINTAIN THEIR SERVICE. LIFELINE IS A PLAN THAT ASSISTS QUALIFIED LOW INCOME CUSTOMERS BY PROVIDING A MONTHLY DISCOUNT ON YOUR BILL

https://ziplyfiber.com/resources/discount-program-types/low-income-assistance-programs 


CHECK STATE IF HOW MUCH AND HOW TO SIGN UP