I can see that this was only recently marked as "complete", so you can still try to contact the delivery person directly through the app by calling or messaging them.

Have you tried to contact the delivery person?

Just to recap, you've contacted us regarding your never received order however, upon checking here this was only recently marked as "complete," so you can still try to contact the delivery person. You can call or message the delivery person directly via the app, but it seems that you are unresponsive.

 If a delivery person cannot reach you within 8 minutes of arriving at your address, they'll leave your order in a safe spot and document its location for you. However, it is more than an hour you can only contact 15 minutes after the order marked as completed. I hope you understand.