PAUSE AND RESUME *UPON ASKING THE FULL ACCOUNT NUMBER OF THE GUEST, ALWAYS USE THE PAUSE AND RESUME on the desktop to SECURE SECURITY. It should be recording as active and ask the account number and the expiration as well as the name used in the card the click the RESUME icon *for the payment, ask thelast 4 digits of their credit card account *checking of credit card information can only be found in the guestconnect tool -pull up the customer's profile click the credit card tab -if no credit card, theres an add option