https://www.yodel.co.uk/store-locator



***DISCONNECTION***

Identity of the caller: (AH/3RD PARTY)

DPA status: Passed / Failed

Customer requesting to __

Resolution: __

Disco date:

Disco Reason: 

EDF / 30 day notice fee: 

Final bill as seen on BE screen:

Due date as seen on BE screen: 


***M&T***

Identity of the caller: (AH/3RD PARTY)

DPA status: Passed / Failed

Customer requesting to __

New Address: 

Disco date:

Install / QS date: 

Contract Type: 

Movers Fee: Applied / Waived

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Recontract

Caller Identity:ACH

Security Status: Passed

Concern: Customer wants to renew contract due to it is already out of contract and specially the price went up 

Resolution: Proceed with the new contract with same deal package 

AGENT: LANCE ELOHIM MANALAYSAY
MANAGER: JOHN PAULO ROBLES
LOCATION: MANILA

CIS:

Consent Provided: YES/ NO

Contract Length:

New Package:

BE screen:

Salespoint Ref Number:


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DISCONNECTION

Caller Identity: ACH

Security Status: Passed

Concern: Customer wants to disconnect services due to already moved out of the property

Resolution: Proceed with the disconnection on the account

Signature: LANCE ELOHIM C MANALAYSAY / MANILA

BE Screen: