Call Transfer to T-Mobile Retail Store

Keeping your identity and your account secure is our top priority. I'm afraid we haven't been able to validate your information via chat. For your protection, please stop by at a local T-Mobile store to complete your request.

You can also call our toll-free number 1-800-937-8997 from a different phone, just enter your T-Mobile phone number when prompted and we'll route you to your Team of Experts.