FULL REFUND - DELAYED 75 RM BO TKTG || FULL REFUND 76 RM BO TKTG || CHECK REMARKS 77 RM BO TKTG || CUSTOMER REQUEST FOR REFUND 78 RM BO TKTG || CHECK AIRLINE POLICY ON VNEXT 79 RM BO TKTG || UPON CHECKING, AIRLINE POLICY IS NOT AVAILABLE ON VNEXT 80 RM BO TKTG || NEED TO SEND EMAIL ON AIRLINE FOR REFUND WAIVER CODE 81 RM BO TKTG || AS PER REMARKS, 1ST EMAIL ATTEMPT TO AIRLINE WAS DONE ON 10OCT23 82 RM BO TKTG || NO RESPONSE FROM AIRLINE 83 RM BO TKTG || SEND 2ND EMAIL ATTEMPT REQUESTING FOR WAIVER CODE 84 RM BO TKTG || WAITING FOR RESPONSE 85 RM BO TKTG || CID: 3EF0E128-9D48-4F58-A029-64B61F517FD4 86 RM BO TKTG || IATA NO. 11617270 87 RM BO TKTG || QD | NFAT 88 RM BO TKTG || JESSICA|MSH|0439JL|19OCT23 89 RM BO TKTG || S#167805706