==Escalation Request== I understand your request for a supervisor. Unfortunately, one is not immediately available at this time. What I can do is document your concern thoroughly and follow the appropriate escalation process for you. I understand your request. At the moment, a supervisor is not available. I also want to be transparent that supervisors have access to the same tools and policies that I've used to assist you. The information and resolution I've provided would remain the same. ==TRANSFERS== MEDIA SOLUTIONS/SAMSUNG ACCT: 1 855 795 0509 E-COMMERCE: 1 855-726-8721 SAMSUNG CARE+: 1 866 371 9501 SAMSUNG FINANCING: 1 888 382 6665 SAMSUNG TV INSTALLATION: 1 855 953 5006 AIR CONDITIONERS: 1 562 699 6066 UPS: 1-866-742-5877 ==CARRIERS== ATT: 1 800 331 0500 SPRINT:1 888 211 4727 T MOBILE:1 877 746 0909 VERIZON POSTPAID:1 800 922 0204 VERIZON PREPAID: 1 888 294 6804 BOOST: 1 866 402 7366 US CELLULAR: 1 888 944 9400 SPECTRUM: 1 833 267 6094 STRAIGHT TALK: 1 877 430 2355 TRACFONE: 1 800 867 7183 NETIO: 1 877 836 2368357456591 ==PARTS== J&J International (Samsung parts.com): 1 800 627 4368