Offline Notepad View raw

Shared snapshot

GCO PROMO

We're sorry to hear the promo didn't apply. We appreciate you letting us know this. However, we currently do not offer promotions for Guest Orders.

It appears that you logged in to your account through the website which is why you ended up opening your account through the guest checkout domain.

Apologies but for us to proceed to your concern you need to use your account to the rightful domain which is the app so that we can proceed to your amends.

It looks like your issue is related to an order not being placed via Guest Ordering. You'll need to use the Uber Eats or Postmates in-app support functions to resolve your issue, Thank you for your understanding.

Now for you to have the assistance of the Postmates agents or Uber support you need to log in to your account through the app for us to help you further.

After you log in to your account through the app kindly click the help section and for that please wait for Postmates or Uber support to assist you with your concern.

It looks/seems like you're still not logged in to your account. We suggest refreshing or restarting your app. Please contact us back and you will be redirected to the right department that can assist you further with your concern. Thank you for your understanding.