#NoError #RR:NoInfo Dispute ID: 15053939-R1 DND: 2024-11-13 Reg E - Unauthorized Transfer Decision Outcome: Deny Decision Outcome Reasoning: • No previous disputed transaction with the receiver. • No new device and no PII changes found • There is no odd/strange activity on their device • Phone was reported lost/stolen • No new devices have accessed the account #RR:Deny ------------------------------------------ #NoError #RR:NewInfo Dispute ID: 15118681 DND: 2024-11-05 Reg E - Unauthorized Transfer Decision Outcome: Deny Decision Outcome Reasoning: • No previous disputed transaction with the receiver. • No new device and no PII changes found • There is no odd/strange activity on their device • Phone not reported lost/stolen • There are no any hallmarks of Remote Login Scam • Have qualified funding events #RR:Deny ------------------------------------------------------------------ #NoError #RR:NoInfo Dispute ID: 14835787-R1 DND: 2024-11-14 Reg E - Unauthorized Transfer Decision Outcome: Deny Decision Outcome Reasoning: • No previous disputed transaction with the receiver. • No new device and no PII changes found • There is no odd/strange activity on their device • Phone not reported lost/stolen • There are no any hallmarks of Remote Login Scam • Have qualified funding events #RR:Deny -------------------------------------------------------------- #NoError #RR:NoInfo Dispute ID: 15191676-R1 DND: 2024-11-14 Reg E - Transfer to Incorrect Recipient Decision Outcome: Deny Decision Outcome Reasoning: CH claims money was transferred to an incorrect recipient. Upon checking CH’s IP Log, the Phone number that was transfer during initiation matches the actual Recipient’s Phone number in (his/her) profile with ARN#10318660110 and ARN #10329033713. Confirmation was received from the CH after the recipient was entered/selected. No system issues detected. Unable to reverse transfers once they have posted and settled. #RR:Deny https://docs.google.com/document/d/1cAHvNi7wTNsRpj02TXS7hDEbgxj2sTBBw9n-ebm_WyU/edit?tab=t.0 https://docs.google.com/spreadsheets/d/1vXQ_zjMUOlOOZVdUe9GsD8ZHNqKt2bNgcgGDtA8wFXs/edit?gid=897748187#gid=897748187