4663510

INITIAL INVESTIGATION DISPUTE ID:4663510 DND: 2022-07-13 Intake type: Chatbot REG E: Yes OLD/NEW: Yes Disputed Transaction: METROPCS MOBILE, 888-863-8768, WAUS Settled Date: 2022-07-03 14:13:41 Auth. 2022-07-01 21:00:26 Amount: $-120.00

Last 4 disputed card: 8723 Merchant Credit: No merchant credit Claim cancellation: No claim cancellation Card replaced: Yes PC Due/Issued : Card Status: Stolen Pin Status: N/A Transaction type: Moto 7 Entry mode 01 card-absent with CB rights.

denial There is a funding event observed from Incomm API Load on 2022-07-01 20:39:48 amounting to $120.00 prior to the disputed transaction. Deny code 57 is observed between the funding event and the disputed transaction. CH has a prior history with the disputed merchant. Freezing and unfreezing of account is observed within UT timeline. No PII changes No ATO hallmarks.

write off