Not Showing

We understand how inconvenient it is not showing on the merchant system. If you no longer want it, I can cancel it without charging you. Do you want to proceed with the cancellation?

I already been canceled this order no worries you were not charged for it.   Just to recap, you've contacted us regarding your order not showing on the merchant system and as a resolution I have canceled your order no worries you were not charged for this canceled order.