Halina, Mavelynn
Lagas, Benjelyn;Delcarmen, Aprilrose
iOS Messages User 32660, 20 Sep. 2023 , 10:42pm
Hi I'd like to chat with a T-Mobile Expert
T-Mobile, 20 Sep. 2023 , 10:42pm
Hi there! T-Mobile's Virtual Assistant here! :wave:
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T-Mobile, 20 Sep. 2023 , 10:42pm
Heads up—our chat might include info about T-Mobile promos, benefits, and other awesome deals.
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T-Mobile, 20 Sep. 2023 , 10:42pm
Let’s work on your request.
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T-Mobile, 20 Sep. 2023 , 10:42pm
In order to help get you to the right place, please tell me if you’re currently a T-Mobile customer.
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T-Mobile, 20 Sep. 2023 , 10:42pm
[Rich Content]
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iOS Messages User 32660, 20 Sep. 2023 , 10:42pm
User selected: I’m a customer
T-Mobile, 20 Sep. 2023 , 10:42pm
[Rich Content]
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T-Mobile, 20 Sep. 2023 , 10:42pm
Tap the button to securely log in to your T-Mobile account so we can better assist you. Please upgrade the T-Mobile app to the latest version for a critical update. T-Mobile may store this message. Learn more at t-mo.co/Privacy .
[Received]
T-Mobile, 20 Sep. 2023 , 10:42pm
Transferring you to one of our live customer support representatives who will be with you as soon as possible.
We’re proud to offer the new iPhone. Due to overwhelming demand, we’re experiencing higher than normal wait times. For a faster experience, you can order the new iPhone now at T-Mobile.com, by using the T-Mobile app or by visiting your local T-Mobile retail store.
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iOS Messages User 32660, 20 Sep. 2023 , 10:46pm
Hello?
Tristankyle, 20 Sep. 2023 , 11:01pm
Hi, This is Tristan from T-Mobile, how may I help you?
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iOS Messages User 32660, 20 Sep. 2023 , 11:02pm
Hi Tristan, im trying to order the iphone 15 pro max on the tmobile app but i dont see the credit for my trade in when in the cart. Can you help me out there?
Tristankyle, 20 Sep. 2023 , 11:03pm
I am so excited for you trying to get our newly promotion of the new iPhone 15 Pro Max. Let me check your account and find a best offer for you. One moment please.
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Tristankyle, 20 Sep. 2023 , 11:04pm
May I know what's the device and model that you're planning to trade-in for the iPhone 15 Pro Max?
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iOS Messages User 32660, 20 Sep. 2023 , 11:04pm
Iphone 12 64 gig
iOS Messages User 32660, 20 Sep. 2023 , 11:04pm
In good condition
Tristankyle, 20 Sep. 2023 , 11:06pm
Thank you for waiting, as per carefully checking on your current plan, Great news I found a promotion that applicable to your device, we do have the Apple: $350off with Trade In device, Would that work for you?
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iOS Messages User 32660, 20 Sep. 2023 , 11:06pm
In the application im prompted the 830 trade in for my phone
iOS Messages User 32660, 20 Sep. 2023 , 11:07pm
Im using the go5g plus
iOS Messages User 32660, 20 Sep. 2023 , 11:07pm
Plan
Tristankyle, 20 Sep. 2023 , 11:08pm
Got it, thank you for providing these details, it'll me a lot. Let me further check on this promotion.
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iOS Messages User 32660, 20 Sep. 2023 , 11:08pm
[Image]
iOS Messages User 32660, 20 Sep. 2023 , 11:08pm
Let me know, thank you
Tristankyle, 20 Sep. 2023 , 11:10pm
I actually went ahead and looked for a promotion that you mentioned. Good news! I can see here as well that you can get an Apple offer up to $830 off with Trade under changing your rate plan to GO 5G Plus. Sounds like a plan to you?
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iOS Messages User 32660, 20 Sep. 2023 , 11:11pm
I just changed my rate plan earlier today to go 5g plus
iOS Messages User 32660, 20 Sep. 2023 , 11:11pm
I dont know how long that will take to post to my account though
Tristankyle, 20 Sep. 2023 , 11:11pm
Got it, checking your account now.
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Tristankyle, 20 Sep. 2023 , 11:14pm
As per carefully checking, the rate plan change is effective on October 19, rest assured that you still can get the $830 off. If you'd like we can change your plan effective today instead, how's that sound?
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iOS Messages User 32660, 20 Sep. 2023 , 11:15pm
Do i have to change my plan effective today to receive the $830 trade in promotion ?
Tristankyle, 20 Sep. 2023 , 11:18pm
Good question! Actually you're still eligible for the promo of $830 off as long as you have the Go5g Plus rate plan active or requested status.
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Tristankyle, 20 Sep. 2023 , 11:18pm
Let me know if you have further clarifications, alright?
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iOS Messages User 32660, 20 Sep. 2023 , 11:18pm
Sounds good, ill just continue on the go5g plus plan request
iOS Messages User 32660, 20 Sep. 2023 , 11:19pm
I do have further clarifications yes
iOS Messages User 32660, 20 Sep. 2023 , 11:19pm
Am I contracted to remain on the go5g plus plan for the duration of the financing period for the iphone 15
iOS Messages User 32660, 20 Sep. 2023 , 11:19pm
?
Tristankyle, 20 Sep. 2023 , 11:21pm
Yes, that's correct, you need to have an active Go5g Plus Plan for the duration of the device installment. And also, this Plan will let you to take advantage of future promotions. Let me know your thoughts on this.
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iOS Messages User 32660, 20 Sep. 2023 , 11:22pm
Are there any other stipulations I should be aware of
Tristankyle, 20 Sep. 2023 , 11:25pm
Actually that's all, you just need the active Go5g Plus plan and the monthly installment of the iPhone 15 Pro Max.
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Tristankyle, 20 Sep. 2023 , 11:26pm
By the way, if I may ask, would you like your plan change effective today?
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iOS Messages User 32660, 20 Sep. 2023 , 11:26pm
Is there any fee for changing plans or disconnecting from the carrier while the financing period is still active?
iOS Messages User 32660, 20 Sep. 2023 , 11:26pm
No, as I previously stated, I will keep the go5g plus plan request which will be active in october
Tristankyle, 20 Sep. 2023 , 11:27pm
If by any chance you change your plan, the active promotion for the device will be removed.
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iOS Messages User 32660, 20 Sep. 2023 , 11:28pm
How would that work? At that point my phone would be traded in and the transaction completed
Tristankyle, 20 Sep. 2023 , 11:28pm
Regarding the changing of carrier, the remaining monthly payment should be settled.
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Tristankyle, 20 Sep. 2023 , 11:30pm
Let me go ahead and clarify how the promo works, please bear with me
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Tristankyle, 20 Sep. 2023 , 11:31pm
Thank you for waiting. So here's how we can take advantage of the $1000 OFF.
The estimated trade in value of your iPhone 12 would be $190.00.
And please be informed that the $190 will be credited within 1-2 billing cycle while the remaining $640‬ will be divided into 24 months and will applied as monthly credit.
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iOS Messages User 32660, 20 Sep. 2023 , 11:32pm
Is the iphone 12 only eligible for $190 trade in
iOS Messages User 32660, 20 Sep. 2023 , 11:32pm
?
Tristankyle, 20 Sep. 2023 , 11:33pm
Checking on the details needed.
[Received]
Tristankyle, 20 Sep. 2023 , 11:35pm
That's the trade-in value of the Iphone 12 but no worries, your Iphone 12 is eligible to get the $830 off promotion.
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iOS Messages User 32660, 20 Sep. 2023 , 11:35pm
Alright sounds good
Tristankyle, 20 Sep. 2023 , 11:37pm
Perfect! Waiting until October to get your Go5G Plus Plan active is a good thing since the release of the Iphone 15 Pro Max will be on Sep 22, you won't need to wait that long!
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Tristankyle, 20 Sep. 2023 , 11:38pm
By the way, is there anything else that I can assist you with today Kevin?
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iOS Messages User 32660, 20 Sep. 2023 , 11:38pm
Can i preorder the phone now with the promotional?
Tristankyle, 20 Sep. 2023 , 11:41pm
I appreciate you for getting the phone today, we're one step away from getting it. All we need to do is make the changes of your plan effective today since your billing cycle also starts today, there won't be any prorated charges. How's that sounds?
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iOS Messages User 32660, 20 Sep. 2023 , 11:43pm
If there are no prorated charges that sounds great!
Tristankyle, 20 Sep. 2023 , 11:43pm
Awesome! Let me process the it now.
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Tristankyle, 20 Sep. 2023 , 11:44pm
Please bear with me Kevin.
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Tristankyle, 20 Sep. 2023 , 11:46pm
While processing this, may I kindly ask if there's any other concern with your T-Mobile account?
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iOS Messages User 32660, 20 Sep. 2023 , 11:46pm
Nope!
Tristankyle, 20 Sep. 2023 , 11:47pm
Sounds great! Just wanna make sure that everything is taken care of for you today
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iOS Messages User 32660, 20 Sep. 2023 , 11:48pm
I appreciate that Tristan, thank you!
Tristankyle, 20 Sep. 2023 , 11:52pm
You're very welcome Kevin, almost done here. Would you mind sharing with me your shipping address and your email, please?
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iOS Messages User 32660, 20 Sep. 2023 , 11:53pm
14236 sw 97th ter miami fl 33186
iOS Messages User 32660, 20 Sep. 2023 , 11:53pm
K.schuss@hotmail.com
Tristankyle, 20 Sep. 2023 , 11:55pm
I appreciate you for sharing this, allow me to send you a One time-pin to place the order.
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Tristankyle, 20 Sep. 2023 , 11:56pm
Please let me know the Pin once you received it, alright?
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iOS Messages User 32660, 20 Sep. 2023 , 11:56pm
461553
iOS Messages User 32660, 20 Sep. 2023 , 11:56pm
This is for the iphone 15 pro max in natural titanium
Tristankyle, 20 Sep. 2023 , 11:57pm
Thank you for giving the details, how about the storage capacity, please?
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iOS Messages User 32660, 20 Sep. 2023 , 11:57pm
256
Tristankyle, 20 Sep. 2023 , 11:58pm
That's a great choice! Processing on it now
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iOS Messages User 32660, 21 Sep. 2023 , 12:02am
Let me know thanks!
Tristankyle, 21 Sep. 2023 , 12:04am
Anything for you Kevin! Oh! by the way, how's your day so far?
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iOS Messages User 32660, 21 Sep. 2023 , 12:05am
So far so good
iOS Messages User 32660, 21 Sep. 2023 , 12:05am
How has your day been Tristan?
Tristankyle, 21 Sep. 2023 , 12:08am
That's good to hear that everything is going well for you, thanks for asking, my day is great so far.
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Tristankyle, 21 Sep. 2023 , 12:09am
By the way, have you heard about Protection 360? It's a real lifesaver! By only paying $18 per month, you can buy new device with confidence knowing you won't have to pay in full for a replacement in the event of loss or damage. Let's add this feature now, shall we?
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iOS Messages User 32660, 21 Sep. 2023 , 12:09am
No thank you
Tristankyle, 21 Sep. 2023 , 12:12am
Thank you for waiting Kevin
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iOS Messages User 32660, 21 Sep. 2023 , 12:14am
Of course
Tristankyle, 21 Sep. 2023 , 12:14am
Upon checking here the iPhone 15 Pro Max have a downpayment of $369.99 (before taxes and fees). would you like to proceed with the order or do you prefer a different phone to have a lower downpayment?
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 12:14am
So im getting 830 in credit
iOS Messages User 32660, 21 Sep. 2023 , 12:15am
Plus a 370 in downpayment
Tristankyle, 21 Sep. 2023 , 12:16am
That's correct, the trade-in value of your iPhone 12 will be $190.00.
And please be informed that the $190 will be credited within 1-2 billing cycle while the remaining $640‬ will be divided into 24 months and will applied as monthly credit.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 12:16am
I thought it was 830?
Tristankyle, 21 Sep. 2023 , 12:18am
Yes, that's right.
You are getting the whole value of the promo for $830.00
You will get this into two credits
$190.00 - as a trade in credit and
$640.00 - as monthly credits on the device ($26.67 per month x 24months)
----------------------
Total of $830.00 off.
[Received]
9:22
Tristankyle, 21 Sep. 2023 , 12:21am
Would you like to process with the order of the iPhone 15 Pro Max?
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iOS Messages User 32660, 21 Sep. 2023 , 12:24am
So i would pay the difference up front
iOS Messages User 32660, 21 Sep. 2023 , 12:24am
Between the price of the phone
iOS Messages User 32660, 21 Sep. 2023 , 12:24am
And the credit youre due
iOS Messages User 32660, 21 Sep. 2023 , 12:24am
*I am
Tristankyle, 21 Sep. 2023 , 12:28am
That is correct Kevin, the estimated monthly for the device installment will be $7.92. You'll receive the offer as a one-time trade-in credit and the remaining offer value as 24 monthly credits. These credits may begin within your 1-2 bill cycles after purchase. If you don't see a credit on your first bill, don't worry. You'll see a double credit on your second bill.
[Received]
Tristankyle, 21 Sep. 2023 , 12:29am
Please let me know if this clarifies you, alright?
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iOS Messages User 32660, 21 Sep. 2023 , 12:29am
So 830 + 370 is 1200 which is the full price of the phone. What is the monthly installment ill be paying be fore?
Tristankyle, 21 Sep. 2023 , 12:34am
The downpayment will be deduct to the total price of the device, Kevin and the remaining will be the installment.
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iOS Messages User 32660, 21 Sep. 2023 , 12:35am
But what am i financing with the 8 dollars a month?
iOS Messages User 32660, 21 Sep. 2023 , 12:35am
Thats what confuses me
Tristankyle, 21 Sep. 2023 , 12:40am
Allow me to rectify the information here.
I do apologize for the confusion. No worries, when we provide the promo we put this on the account for 2 credits. One is the monhtly credit that lower the bill once you traded in a phone and the rest will be applied as monhtly credits.
[Received]
Tristankyle, 21 Sep. 2023 , 12:40am
When you will be purchasing a phone you need it to be under the installment plan. Then the monhtly charge of the device will be lowered by the promo.
$34.59 - iPhone 15 Pro Max x 24 months
- $26.67 - Promotion
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$7.92‬ per month.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 12:42am
Alright
iOS Messages User 32660, 21 Sep. 2023 , 12:42am
But where is my down payment going?
Tristankyle, 21 Sep. 2023 , 12:42am
That's a good question.
If you compute the whole value of the phone it will be
$1,199.99‬ - Full Retail Price
- $369.99 - Down Payment
-------------------
$830.00 / 24 months = $34.59 monhtly charge
This is why there is a down payment needed for $369.99 on the iPhone 15 Pro Max. Hope I was able to clear this out. Let me know if you have any questions.
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iOS Messages User 32660, 21 Sep. 2023 , 12:43am
Yes and the 830 is covered by the 2 credits you have given to me
iOS Messages User 32660, 21 Sep. 2023 , 12:43am
The 190 blus 640
iOS Messages User 32660, 21 Sep. 2023 , 12:43am
*plus
Tristankyle, 21 Sep. 2023 , 12:44am
Yes, you are correct.
The $190.00 will be forwarded to the bill and the $640.00 will be the monhtly credits that will lower the monthly installment charge.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 12:45am
So there should be no financing charge if I am understanding this correctly
iOS Messages User 32660, 21 Sep. 2023 , 12:45am
If not please correct me how so
Tristankyle, 21 Sep. 2023 , 12:49am
Nothing to worry, I'm glad you are keen to details. Let me provide more information on this.
[Received]
[Privately] Louise, 21 Sep. 2023 , 12:49am
Let me clarify your confusion here. For any device trade in promotion we offer, Any upfront cost that needs to be paid for Down payment will be an out of pocket cost from our customers.
The offer we are giving is for an $830.00 from which you will receive an initial trade in credit ( One Time payment) for $190.00 plus the remaining $640.00 will be divided into 24 months time to complete the total $830.00 offer
[Sent]
Tristankyle, 21 Sep. 2023 , 12:50am
For any device trade in promotion we offer, Any upfront cost that needs to be paid for Down payment will be an out of pocket cost from our customers.
The offer we are giving is for an $830.00 from which you will receive an initial trade in credit (One Time payment) for $190.00 plus the remaining $640.00 will be divided into 24 months time to complete the total $830.00 offer.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 12:55am
Alright but the 370 down payment you require today is put towards the phone value
iOS Messages User 32660, 21 Sep. 2023 , 12:56am
Plus the 830 credit which equals to 1200 dollars, the full cost of the phone
iOS Messages User 32660, 21 Sep. 2023 , 12:56am
So what is the monthly extra going towards?
iOS Messages User 32660, 21 Sep. 2023 , 12:57am
Because at this point the phone is paid in full? Unless there is interest im unaware of, Im lost as to why the net total after the 24 months is more expensive than the phones msrp.
Tristankyle, 21 Sep. 2023 , 01:00am
Thank you for waiting for me!
[Received]
Tristankyle, 21 Sep. 2023 , 01:03am
That's a good question, Kevin.
When you will get the iPhone 15 Pro Max the charges will be $1,199.99 Before Taxes and Fees.
If you will get the iPhone 15 Pro Max in Full Retail the value will be $1199.99 + $35.00 Device Connection Charge + $86.45 - Sales Tax or a total of $1,321.44‬ taxes included.
We want to provide our customers to have a affordable plan on getting a device on which we have an installment plan provided.
[Received]
Tristankyle, 21 Sep. 2023 , 01:03am
If we do the installment plan you will have a charge of
Total Upfront:
$369.99 - Down Payment
+ $35.00 - Device Connection Charge
+ $86.45 - Sales Tax
---------------------
$491.44 - Total Upfront Payment
And Monthly of:
$34.59 - iPhone 15 Pro Max Installment
- $26.67 - Example:
-----------------
$7.92 per month
The Promotion you will get will be
$190.00 - Towards the bill
+ $26.67 x 24 months = $640.00 - Monthly Promotion
------------------
$830.00 off
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:08am
Alright
iOS Messages User 32660, 21 Sep. 2023 , 01:09am
So in upfront payments + the promotional offer, I still pay off the full value of the phone including taxes and the one time device connection fee
iOS Messages User 32660, 21 Sep. 2023 , 01:09am
Since 491.44 + 830 = 1,321.44
iOS Messages User 32660, 21 Sep. 2023 , 01:10am
What exactly am I financing 8$ a month for then
Tristankyle, 21 Sep. 2023 , 01:13am
The reason why you need to $7.90 every month, if you remember what I mention earlier, the $190 will be credit to you as a one-time credit and towards to your bill instead of device monthly payment.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:14am
So im being given 190 dollars effective in monthly credit
iOS Messages User 32660, 21 Sep. 2023 , 01:14am
Or am i just going to be given 190 in cash?
Tristankyle, 21 Sep. 2023 , 01:15am
The $190 is given as a one-time credit towards your account bill.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:15am
So i dont have to pay 190 dollars worth of monthly billing
iOS Messages User 32660, 21 Sep. 2023 , 01:15am
Since it is a one time credit
iOS Messages User 32660, 21 Sep. 2023 , 01:16am
Given in full to my monthly
Tristankyle, 21 Sep. 2023 , 01:16am
That's correct, the remaining $190 will be provided as a monthly charge to your account but, we will provide you instead a one-time credit of $190 as part of the promotion.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:17am
Alright that makes sense
iOS Messages User 32660, 21 Sep. 2023 , 01:17am
Its a very odd way of applying a promotional though, im sure you agree
Tristankyle, 21 Sep. 2023 , 01:19am
Yes it is kind of different way of applying the credit, but rest assured, you're getting the whole value of $830 off, I'm glad that I was able to clear this out today. Shall we proceed with the order of the iPhone 15 Pro Max?
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:20am
Sounds good!
Tristankyle, 21 Sep. 2023 , 01:23am
Great! Let us process the order. To complete the order, I will send a secure form for you to put your card information.
To set expectation, you will only be charged, once the device is ready to be shipped.
[Received]
T-Mobile, 21 Sep. 2023 , 01:23am
Click here to access our secure forms: https://t-mo.cc/4s4lygtljj
[Received]
Tristankyle, 21 Sep. 2023 , 01:28am
Please let me know if you can access the form.
[Received]
T-Mobile, 21 Sep. 2023 , 01:29am
Form Submitted
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:29am
Done
iOS Messages User 32660, 21 Sep. 2023 , 01:29am
Is it okay if the credit card i used isnt the same one enrolled in autopay?
Tristankyle, 21 Sep. 2023 , 01:30am
I appreciate you for sharing this one. Nothing to worry, we can still proceed with a different card.
[Received]
Tristankyle, 21 Sep. 2023 , 01:31am
May I please have the billing address of the card?
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:32am
14236 sw 97th ter miami fl 33186
iOS Messages User 32660, 21 Sep. 2023 , 01:33am
When will the phone be ready for delivery
Tristankyle, 21 Sep. 2023 , 01:35am
Thank you for confirming, to answer your question, since this is pre-order, we will start shipping devices on the 22nd depending on the order date, so for us not to get any delays, we suggest having enough balance on the card so that there won't be any problem with your order.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:35am
Perfect
iOS Messages User 32660, 21 Sep. 2023 , 01:35am
There is no eta?
iOS Messages User 32660, 21 Sep. 2023 , 01:36am
Or maybe I could do in store pick up for a sooner arrival?
Tristankyle, 21 Sep. 2023 , 01:39am
Since iPhone 15 series will be released on the 22nd, T-Mobile will ship the device as soon as possible. You'll get a notification on this and also you can track your order via your T-Mobile app by following the steps below:
-Open the app.
-Scroll to and tap Track shipment to get the latest update on the location of the package.
Or
-Open the app.
-Select More.
-Select Contact Us.
-Scroll to and select Check order status.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:39am
Alright sounds good!
Tristankyle, 21 Sep. 2023 , 01:41am
Awesome! We're almost done here processing your pre-order.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:43am
Alright let me know when its done!
Tristankyle, 21 Sep. 2023 , 01:43am
Great news! I successfully placed the order here. For your reference, here is your order number S137468605.
Please make sure to sign the e-signature that you will be receiving in your email. This serves as an agreement that you process the order, if not signed, this order will be cancelled within 72hours.
[Received]
Tristankyle, 21 Sep. 2023 , 01:46am
Please let me know if you're able to receive the e-signature in your email.
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:46am
I just signed the e signaturw
Tristankyle, 21 Sep. 2023 , 01:47am
Perfect!
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 01:47am
I have a few more questions
iOS Messages User 32660, 21 Sep. 2023 , 01:47am
When i receive the phone, Is it already set up and ready to go? Or must I visit a store
iOS Messages User 32660, 21 Sep. 2023 , 01:47am
And set up the device there?
Tristankyle, 21 Sep. 2023 , 01:49am
Everything is good here, seeing here that the e-signature is signed. We're excited to complete your order. Just a reminder to make sure your funds available at least 3 days before your scheduled shipping date to have no reason of delays.
[Received]
9:22
Tristankyle, 21 Sep. 2023 , 01:51am
Good question, once you receive your new phone, just give us a message to transfer everything including the e-Sim.
[Received]
Tristankyle, 21 Sep. 2023 , 01:53am
You may also use this link to transfer your eSIM to your new iPhone 15 Pro Max, this will have the steps on how to save your files and how to process the transfer.
https://support.apple.com/en-us/HT212780
Just to set proper expectation, you have 30 days to send back the old device once you received the new phone for you to be able to get the promotion.
[Received]
Tristankyle, 21 Sep. 2023 , 01:55am
May I know what's your other question so that we can address it as well?
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 02:16am
No more questions , thank you!
Tristankyle, 21 Sep. 2023 , 02:18am
Awesome! I'm glad we got the order cleared out and provided all the information about the order & promo.
I'm excited for you new iPhone 15 Pro Max! If you have any question in the future, please don't hesitate to contact us! You can message us back anytime.
[Received]
Tristankyle, 21 Sep. 2023 , 02:18am
So happy we were able to help. Have a great rest of your day! :heart:
[Received]
iOS Messages User 32660, 21 Sep. 2023 , 02:19am
Thank you!