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Hello, Valued Customer! Thank you for contacting 1-800-Flowers.com. My name is Lyka and I will be happy to assist you. Please give me 1-2 minutes to review your chat with the virtual assistant.

Hello, Linda! Thank you for contacting 1-800-Flowers.com. My name is Lyka and I will be happy to assist you. Please give me 1-2 minutes to review your chat with the virtual assistant.

Hello, Deborah! Welcome to Fruit Bouquets by 1-800-Flowers.com. My name is Lyka and I will be happy to assist you. Please give me 1-2 minutes to review your chat with the virtual assistant.

Hello, Valued Customer! Thank you for contacting Cheryl's Cookies. My name is Lyka and I will be happy to assist you. Please give me 1-2 minutes to review your chat with the virtual assistant.

Hello, Whitney! Thank you for contacting Shari's Berries. My name is Lyka and I will be happy to assist you. Please give me 1-2 minutes to review your chat with the virtual assistant.

May I have your first and last name, your recipient's first and last name, and the date your order was scheduled to be delivered, please?

I haven't heard from you in a while, do you need more time?

Are you still with me? Looks like you may have stepped away. I am going to disconnect this session, but if you still need assistance please feel free to message us again. Thank you for reaching out to 1800flowers.com.

You're very much welcome. Is there anything else that I can help you with today?

I hope you are extremely satisfied with the service that I provided today. At the end of this chat, you will receive a survey link asking you to rate your experience with me, and your experience with 1-800Flowers.com. Please click the link you'll find at the bottom of this window when our chat ends. Thank you for chatting with 1-800Flowers.com and have a good day! If you need further assistance please feel free to reach out again.