thankyou for ---------------- how may i assist you today?



sure!, ill be more than happy to help you with your concern
  
aboslutely,


OR

im so sorry to hear that, but rest assured that i'll be here until you resolve that issue            |
im so sorry about that inconvenience, but i assure you that ill help you with that issue
					|
let me resolve this issue for you

ask order number---

verify info:
name,
address,
phone,
email.

resolve the shits

telephone special

i've processed your shits, is there anything else that i can help you today?
																			|
											 have i addressed all your concerns today?
thankyou for calling--------- and have a great day




AM I SPEAKING WITH ------
ARE YOU STILL LIVING IN -------
DO YOU STILL YOUR PHONE NUMBER--------
IS THIS EMAIL STILL ACTIVE??-------


--- wow i'm sure they will enjoy their birthday because of this gift
--- im so sorry for your loss
--- those are the best kind of gifts
--- im so sorry to hear that your pears arrive damaged. im here to make this right.

would you like to include our beautifully designed personalized greeting cards for just $4.99, or would you prefer our complimentary message on the shipping label

ok so lets look at the 50-60 range to see what works best for you as a replacement gift for the damage pears

this call is maybe recorded for quality assurance purposes

i understand that you'd like to speak with my supervisor ill be glad to help first, let me have your customer number and order number to check it /////but do you want me to help with your issues first before i transfer you to them?

ive resolved the issue for you, would you still like me to transfer you to my supervisor?

CALL ON HOLD SPIELS:
Can I please put this call on hold for 1-2 to minutes to check that for you.
 
CX REQUEST A SUPERVISOR:
I understand you'd like to speak with a supervisor. Ill be glad to help first-May I have your order number or phone number so i can review the details? 


enjoy the rest of your week

https://18fservicecenter.crm.dynamics.com/main.aspx?appid=3a2b7a43-1a0a-ef11-9f8a-00224805c3f6&pagetype=entityrecord&etn=msdyn_ocliveworkitem&id=3A2A84BB-7709-4746-A3DB-872DB1FF3B81&formid=136b3800-234b-420c-9d8a-458b61cb2263