5382734

Dispute ID 5382734. CH disputing 2 Debit Unauthorized Transaction from Pizza Hut and Vice City for $70.12. Dispute Notification Date: 2022-10-25 Sent ZD #56429128 for PVC issued. Waiting for linked dispute to settle. Case Decision***. VROL Case #: **, . Case * Initial Investigation: Disputed card ending 5341 is closed. Card not present transactions and card-present EMV chip. UT timeline: 2022-10-21 to 2022-10 As per Penny, card stolen. PIN stated as "In phone". No merchant credit found as of this time. No claim cancellation. With two funding event observed from Card to Card on 2022-10-23 15:49:25 and on 2022-10-23 15:46:30 before the authorization of the disputed transaction from PIZZA HUT 027274, GARLAND, TXUS on 2022-10-23 15:58:09. With funding event observed from Card to Card on 2022-10-24 11:30:34 before the authorization of the disputed transaction from Vice City, Dallas, TXUS on 2022-10-24 11:42:15. Disputed transaction from Vice City, Dallas, TXUS is PIN based however no PIN change nor PIN failed attempts captured related to the dispute. Low ending balance after the authorization of the last disputed transaction. Galileo deny code 51,55,57, was captured within the UT timeline but not related with the disputed merchant, however, they are on the disputed card ending 5341. No fraud alerts.