EITHER OR APPROACH NAME OF THE CALLER COMPLETE DELIVERY/SERVICE ADDRESS DOWN TO ZIP CODE NAME OF THE ACCOUNT(COMPANY) ACTIVE PHONE NUMBER
1 ASK THE CALLER FOR THE NAME AND DELIVERY/SERVICE ADDRESS ON THE ACCOUNT
2 ASK THE CALLER FOR THEIR TELEPHONE NUMBER
MOST EMPLOYEES WORKING IN A COMMERCIAL LOCATION MAY NOT HAVE ACCESS TO THE COMPANY EMAIL. EMAIL ADDRESS VERIFICATION IS NOT A REQUIREMNETS FOR COMMERCIAL ACCOUNTS
COMPLETE SERVICE ADDRESS EVEN IF ITS JUST A BILLING CONCERN