I understand your concern. If the wait is over 10 minutes, you're allowed to unassign the order and your account will be protected. If you choose to wait, you can inform the customer about the delay, and I'll notate your account to help ensure On-Time Ratings isn't affected.

If you are experiencing a long wait at the store, you can report it directly through the Dasher app. Here's how: Once you're at the store location, tap the ''?" icon in the top right corner of the app Select ''Issue with the store" Then choose ''Order has a long wait time'' From there, you will have the option to either continue waiting or unassign from the order. Please note: If you choose to unassign, you will not be paid for the order. However, if the wait time is over 10 minutes, your account will be protected from contact violations and negative reviews related to that order.

While I truly appreciate your commitment to completing the delivery. I want to let you know that DoorDash does not offer additional compensation for wait times. Most standard orders are paid based on the original offer shown in the app.