TRAVEL < 60 DAYS --- * BAU * $12.50 + TOLLS TRAVEL 61-90 DAYS --- * REDUCED FEE * $5.00 + TOLLS * INCLUDES INSERT TRAVEL > 90 DAYS --- * NO ADMIN FEE * TOLLS ONLY * INCLUDES INSERT +++++++++++++++++++++++++++++++ Reduction Guidelines --- • E-ZPass: --- - Remove all fees if customer pays while on the phone. • Non-E-ZPass: --- - Reduce all fees to the lowest fee the customer has on all outstanding trips. Payment must be taken while on the call. • Always advise the customer of any trips that have not been invoiced yet and try to collect payment. Advise that once an invoice is generated the fee will be higher.