EFFECTIVE

your tone sets the mood

i received wrong order, im so sorry this happened. let's get's this fixed u quickly for u. -clear words -positive impact -stay prefessional -lead to solutions

Communication creates positive experiences Listen, understand, and connect Use the right tone and words that build trust Stay calm and solve with care

SUMMARY; -Listen flly and show Empathy -Use clear, positive words and tone -Stay calm and professional when it's tough -Focus on connection just resolution

for me the worst experience for me, because of GCASH CUSTOMER SERVICE. I've sent my email to their customer service about the google merchant deduction, because they deduct 549 pesos for premium account netflix and i want to send it back or refund but they not process my concern they don't have a careabout my concern that's why I'm annoyed that they deducted from my gcash because it's a big amount for m