FONE 
 


Description 
 



 FONE-1-4506 
 


Early Termination Fee (ETF) - Residential 
 



FONE-87-10311 
 


Fiber Speed Upgrade Offer (Residential) 
 



FONE-87-10348 
 


 The Hub - Vacation Order - Review Order Information Screen 
 



KID: FONE-1-348 
 


Suspends and Restore – Reconnecting Service 
 



FONE-1-6681 
 


Frontier.com - Auto Pay Sign Up 
 



FONE-1-6602  
 


SIMPL - Dropship - Equipment And Return Mailer 
 



FONE-87-10545 
 


Do Not Offer Self-Install for New Activations or Transfer of Service (Moves) for FiOS, Fiber, and Copper Services 
 



FONE-1-4381 
 


Equipment delivery and handling fee 
 



FONE-1-3044 
 


FiOS Digital Voice - Overview 
 



FONE-1-9520 
 


Money Matrix/Payment/Payment Methods 
 



FONE-1-6589 
 


Suspend and Restore Services 
 



FONE-16-9496 
 


Unreturned Equipment Charges for Customers 
 



FONE-25-8452 
 


Video - Regional Sports Fee 
 



FONE-87-9436 
 


Late payment fee 
 



FONE-87-9271 
 


Convenience Fees 
 



FONE-87-9299 
 


Disconnects and Final Billing 
 



FONE-1-4525 
 


Equipment Returns 
 



FONE-1-1851 
 


Mechanized Balance Transfers 
 



KID: FONE-1-6602  
 


Dropship - Equipment & Return Mailer 
 



KID: FONE-1-684 
 


FiOS TV – Residential – Overview 
 



KID: FONE-1-3212 
 


Subscriber Inquiry - Promotions Discount 
 



KID: FONE-87-9635  
 


The Hub Task - Billing - Billing Adjustment 
 



KID: FONE-87-9855 
 


The Hub Task - Billing - Request Copy of Bill 
 



KID: FONE-87-10311 
 


Fiber Speed Upgrade Offer  
 



KID: FONE-87-10061 
 


Video - Premium Channel Subscriptions 
 



KID: FONE-1-6701 
 


Manage auto pay 
 



KID: FONE-87-10179 
 


 Frontier.com - Service Outage Page 
 



KID: FONE-25-7553  
 


Retention - Residential - Transfer Rules (Nationwide Saves Initiative) 
 



KID: FONE-1-2189 
 


Service Ordering - Modem - Tracking Delivery 
 



KID: FONE-1-686 
 


FiOS remote. 
 



KID: FONE-1-1818 
 


Payment Types 
 



KID: FONE-1-529 
 


 Broadband Processing Fee 
 



KID: FONE-1-2998 
 


Broadband Product Plans 
 



KID: FONE-1-8253  
 


Freedom Plans - Freedom Essentials 


 
 



KID: FONE-1-6602  
 


SIMPL - Dropship - Equipment And Return Mailer 
 



KID: FONE-1-9557  
 


Auto Pay - Benefits and Conversation Starters 
 



KID: FONE-87-9686 
 


Internet Wi-Fi Router Fees - Nationwide (Commercial) 
 



KID: FONE-87-9299  
 


Customer-initiated Disconnects and Final Billing 
 



KID: FONE-1-4786 
 


Fiber Internet Speeds (Symmetrical & Asymmetrical) As Fast As Gig Service - Residential 
 



KID: FONE-1-686 
 


FiOS TV – Residential – Devices