You can contact us via phone using the app. To do so: Select your order in the orders tab, then tap "Help" Tap the order in question and select the issue that best matches your concern Tap the option for chat or phone NOTE: If this option does not show up, you will need to: Select "Another Order Issue" Tap "Call Us" to speak to a live agent.
If you wish to speak with someone over the phone, you can do so by going to the "Help" section of the app. You're eligible to contact the support by phone if you see an icon to call.
Sorry to hear that you've had this experience however, we don't have any direct service line, you can contact us using the app via chat or phone, just follow the instructions that I provided to you.
The phone support, They are the one who could assist you with this. Thanks for understanding.