Dispute ID: 5913249. CH disputing 2 Debit Unauthorized Transaction from Amazon for $148.01. Reg E. No merchant credit found related to the disputes. No claim cancellation. As per Penny card in possession at the time of the transaction. PIN memorized. Disputed card ending 1899 is CLOSED.
Case Decision: CHARGEBACK INITIATED.
VROL Case #: 2305952680, 2305952681
Overall Investigation:
Funding event via within the UT timeline was observed.
There are cash-in observed within the UT timeline.
Disputed merchant is normal to the CH. With history. Spending amount is normal.
Low ending balance after the authorization of the disputed transaction.
Galileo deny code 46 was captured within the UT timeline on the disputed card.
RTA, Penny response code 46 was captured within the UT timeline on the disputed card.
RTA:
AVS RESULT Y
AVS RESULT Y
VISA:
AVS Result: Y Exact: Address and ZIP match
AVS Result: Y Exact: Address and ZIP match
No fraud alert.
No PII changes captured within UT timeline.
There is freezing of the disputed card within the UT timeline.
Merchant is on the DNC list, unable to initiate MCO.
No enough evidence to deny the claim. Proceed to chargeback
ZD Ticket Number 60374248 for the PVC issued. CASE ONGOING.
🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀 UT TIMELINE: 2022-12-28 to 2023-01-02 TRXN TYPE: Moto 7 Entry Mode 1 Moto 7 Entry Mode 1