1. Active account pero:

May 31+ days past due at merong PA?
 - Keep the PA until removed by the system, bayad ng minimum gawa bago

Below 25 days past due at merong PA?
- Keep the PA until removed by the system then gawa ng bago

Suspended account and may:

31+ days past due walang active PA?
 - Bayaran ung minimum then gawa ng bago

Below 30 days past due walang active PA?
 - Gawa ng bagong PA.

Things to check:
1. Special instructions
2. Billing Overview
3. Billing > Payment arrangement > PA status

Baguisi, Kim  to  Everyone 8:53 PM
• Keep the PA to stay active
• Try to make smaller payments until you can cover the $138.07 before the PA falls off
• Once the PA falls off and the $138.07 is covered, you can set up a new PA for the rest.
*** rest  of the balance
FAQs
para po walang gulatan. :))

Baguisi, Kim 8:59 PM
At saka subtly telling them that it is a VALID CHARGE for all accounts that do not fulfill PAs and get their accounts suspended PERO POSITIVE.