RICCH LALALAL

Thank you for calling Harry and David, my name is Sheena. How may I assist you today?

Sure, I'll be more than happy to assist you changing the label message of your order. But first, may I ask if this phone number is associated with your order?

Yes sure, Thank you.

Thank you for providing your order number. One moment please while I'm pulling up your order.

I already pull up your order. May I confirm if I am speaking with Denisse?

Thank you for confirming that, Denisse. Can you please verify your billing address?

Thank you for verifying that information Denisse. Just to verify your order is The Pears, Apples and Cheese Gift. And recipient is Chris, also it will be delivered in 47 W 13th St New York, NY 10011 Is that correct?

Great can you provide your new message so I can put that on your label message. Thank you so much for providing that, one moment please while I'm processing your request.

----(10secs)

Hello Denisse, I would like to inform you that I already put the label message you want on your order (MESSAGE). Did I resolve your concern today?

AS A THANK YOU FOR CALLING US TODAY, WE HAVE OUR GOURMET TREASURE CHEST A KEEPSAKE FILLED WITH PREMIUM SNACKS AND TREATS TO DELIGHT ANY OCCASION From 89.99 Down to 53.99 WOULD YOU LIKE THAT TODAY?

Is there anything else I can help you today?

Thank you for having a business with Harry and David it's a pleasure speaking with you today. Have a wonderful day. Bye for now Denisse