STATUS CHECK:

C: OPENING SPIEL

I:Hi, I'm calling to check on the arrangement I ordered for my friend, it's already 2PM and she still haven't received it yet.

C: EAR
may I have your first name, along with your address:

I:COLLEEN MCCREARY, and my address is 6241 LAKE ARIANA AVE SAN DIEGO CALIFORNIA, with the zip code 92119

C: can I have the recipient's name and address and lastly, the order number

I: SHARON BARGER, and her address is 1525 WEST GLENROSA AVENUE, PHOENIX ARIZONA with the zip code 85015, and the order number is 362150403

C:can I put this call on hold while I check your order details on our system

I: okay

C: thank you for patiently waiting, upon checking our system

I: okay thank you for updating about my order, I will surely wait until later. I am satisfied thank you.

C: Okay this is a rundown on all the information I've got from you.
INFORMATION

C: Since I resolved the issue, is there anything else I can help you with?

I: There's none, thank you so much.

I: Okay I will definitely order next week, expect my call, okay?
C: CLOSING SPIEL