SCHEDULE

SCHEDULE I can completely understand that you need schedule. Please allow me one minute or two to check my resources, and I’ll do my best to assist you. To help me create a schedule for you, could you please provide the following details:

Exact location, including the city and state:

Specific date and time you would like to dash:

Type of vehicle you’ll be using:

Thank you so much for the information, please allow me moment or two to process your request.

Thank you so much for waiting. I have successfully set you a schedule, you may refresh your app to see the update and proceed with your dashes. Is there anything else I can assist you with?

I understand you're in need of a schedule, but before I proceed, may I confirm if you've already tried scheduling yourself?

To help us better understand what's happening, could you please send a screenshot of what you're seeing in your app when occurs? This will help us identify the issue more accurately and guide you on the next steps.

Thanks for providing that information. I understand how frustrating this can be. Currently, there are no available slots in your area. Scheduling must be done on your end, and as soon as a slot open, it will appear in the app. As a tip, advance schedules open every Sunday at 3PM, so please keep an eye out around that time.

I do understand the importance to set a schedule per dash. As much as I would love to set a schedule for you, the dasher support doesn't have an access to schedule a dash for the dasher, it can only be set under the dasher app. You can also set your schedule 5 days in advance every Sunday 3:00 PM your local time, just kindly follow these steps:

Tap Schedule from the bottom menu bar. The Schedule page automatically opens to today’s date, but select a date or swipe left to see more dates. Locate the starting point you’d like to work in and click on your preferred time slot. Adjust the start and end time. Tap Save Dash. If you're looking at the schedule and don't see any times to dash, it just means that your area is totally booked up for that specific time.

But don't worry! Keep checking back every so often because sometimes spots open up if other Dashers change their plans. You could also try looking at different nearby areas or maybe see if a different time of day has openings. To check out other areas, just tap that little gear icon in the top right corner of your schedule.

I understand why that might be confusing. To clarify, agents aren’t able to manually schedule a Dash on your behalf. Scheduling can only be done on your end through the app, and availability will depend on open slots in your area. Rest assured, once a slot is available, it will show up right away for you.