Chat Flow Guide

Thank you for waiting. Your request has now been completed. To summarise, your actual early disconnection fee will be £Amount (this amount is included in your final bill), and your services will be disconnected on Disconnection Date.

Please be guided that your final bill hasn't generated yet but this bill covers your usage of services until the actual disconnection date. No worries, as you'll receive an email with your bill once it is available.

If there's a refund, it will be processed within 45 days of the disconnection date and will be credited directly to your bank account.

Thank you for waiting. Your request has been completed. To summarise, your actual early disconnection fee will be £Amount (this amount is included in your final bill), and your services will be disconnected on Disconnection Date.

A bill will be generated on Billing Date for the amount of £Amount, which will be due on Due Date.

Once your services are disconnected, a final bill will be produced which will be a credit of £Amount. It will be refunded to you within 45 days after the disconnection and will be back to your bank account.

Thank you for waiting. Your request has been completed. To summarise, your actual early disconnection fee will be £Amount (this amount is included in your final bill), and your services will be disconnected on Disconnection Date.

A bill will be generated on Billing Date for the amount of £Amount, which will be due on Due Date.

Once your services are disconnected, a final bill will be produced which will be a credit of £Amount. It will be refunded to you within 45 days after disconnection and will be back to your bank account.

Thank you for waiting. Your request has been completed. To summarise, your actual early disconnection fee will be £Amount (this amount is included in your final bill), and your services will be disconnected on Disconnection Date.

A bill will be generated on Billing Date for the amount of £Amount, which will be due on Due Date.

Your next bill will be £Amount which will be due on Due Date. Once your services are disconnected, a final bill will be produced with the amount of £Amount which will be due on Due Date.

Thank you for waiting. Your request has been completed. To summarise, your actual early disconnection fee will be £Amount (this amount is included in your final bill), and your services will be disconnected on Disconnection Date.

Once your account is disconnected, your final bill will be £Amount. This amount will be collected via Direct Debit on Due Date.

Thank you for waiting. Your request has been completed. To summarise, your actual early disconnection fee will be £Amount (this amount is included in your final bill), and your services will be disconnected on Disconnection Date.

Your next bill will be £Amount which will be due on Due Date. Once your services are disconnected, a final bill will be produced with the amount of £Amount which will be due on Due Date.

Thank you for waiting. Your request has been completed. To summarise, your actual early disconnection fee will be £Amount, and your services will be disconnected on Disconnection Date.

Once your account is disconnected, your final bill will be £Amount. This amount will be collected via Direct Debit on Due Date.

I can see on your account that you have a refund of £Amount, and this will be processed within 45 days of the disconnection date and will be credited directly into your bank account.

Thank you for waiting. Your request has been completed. To summarise, your actual early disconnection fee will be £Amount, and your services will be disconnected on Disconnection Date.

Once your services are disconnected, a final bill will be produced which will be a credit of £Amount. It will be refunded to you within 45 days after the disconnection and will be back to your bank account.

I appreciate your patience! Your installation is all set. Now, let's talk about your bill and some key points in this chat.

Because you are bringing your services to your new address you won't receive a final bill at the current property.

I can see on your account that you have a credit of £Amount which we'll use towards your first bill at the new address.

This will be £Amount due on the Due Date, but we'll deduct your credit, so you'll only pay £Amount. This price includes your £Amount mover's fee.

I appreciate your patience! Your installation is all set. Now, let's talk about your bill and some key points in this chat.

Because you are bringing your services to your new address your final bill at the current address will be £Amount that will be taken on your Direct Debit on the Due Date.

This will be £Amount due on the Due Date, but we'll deduct your credit, so you'll only pay £Amount. This price includes your £Amount mover's fee.

I appreciate your patience! Your installation is all set. Now, let's talk about your bill and some key points in this chat.

Because you are bringing your services to your new address you still have a pending payment amounting to £Amount due on Due Date, and your final bill at the current address will be £Amount that will be taken on your Direct Debit on the Due Date.

The first bill in the new address will be £Amount, which will be taken on your direct debit on the Due Date. This price includes your £Amount mover's fee.

I appreciate your patience! Your installation is all set. Now, let's talk about your bill and some key points in this chat.

Because you are bringing your services to your new address you still have a pending payment amounting to £Amount due on Due Date, and once we collect that I can see on your account that you have a credit of £Amount which we'll use towards your first bill at the new address.

The first bill in the new address will be £Amount, which will be taken on your direct debit on the Due Date. This price includes your £Amount mover's fee.

I appreciate your patience! Your installation is all set. Now, let's talk about your bill and some key points in this chat.

Because you are bringing your services to your new address you still have a pending payment amounting to £Amount due on Due Date.

Your final bill at the current address will be £Amount that will be taken on your Direct Debit on the Due Date.

I can see on your account that you have a credit of £Amount which we'll use towards your first bill at the new address.

This will be £Amount due on the Due Date but we'll deduct your credit, so you'll only pay £Amount. This price includes your £20 mover's fee.

I appreciate your patience! Your installation is all set. Now, let's talk about your bill and some key points in this chat.

Because you are bringing your services to your new address your final bill at the current address will be £Amount that will be taken on your Direct Debit on the Due Date.

I can see on your account that you have a credit of £Amount which we'll use towards your first bill at the new address.

This will be £Amount due on the Due Date but we'll deduct your credit, so you'll only pay £Amount. This price includes your £20 mover's fee.

I appreciate your patience! Your installation is all set. Now, let's talk about your bill and some key points in this chat.

Because you are bringing your services to your new address you still have a pending payment amounting to £Amount due on Due Date.

Your final bill at the current address will be £Amount that will be taken on your Direct Debit on the Due Date.

I can see on your account that you have a credit of £Amount which we'll use towards your first bill at the new address.

This will be £Amount due on the Due Date but we'll deduct your credit, so you'll only pay £Amount. This price includes your £20 mover's fee.