Invalid Markdown for 12/11/2022

5696474 What went wrong - Aside from the Inspector, did the investigator record internal claim notes in the appropriate tools/platforms? >>> ONE OR MORE PIECES OF THE CHIME NOTATION TEMPLATE WERE NOT INCLUDED IN THE NOTATIONS (ASIDE FROM INVESTIGATION) >>> The agent missed to mention Disputed Type:Debit in the inspector notes. Agent Reply: As per reviewing the claim, it was clear as day that the word "Debit" appeared on the notation. Therefore, this is an invalid markdown.

5703307 The investigator notated "Presence of deny code 51, 59, 54, 46, as per Galileo, RTA, and Penny was captured within the UT timeline on the disputed card." whereas denial code 46 was not related to the disputed card within the disputed time frame. i.e 2022/11/19 to 2022/11/23.