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Acct# 0257333523 Received from PLDT Care Email Case#34478664 Email: hkvalmario@gmail.com Date:1/7/2023 9:25 AM Concern: Billing inquiry Action taken/Remarks: Check email/found created dispute for FABTAB SR# 2226741382 and 2226742312 on BP Nov24'22 and Dec24'22 with a total amount of P2,409.98 brought by erroneous billing of FABTAB (3 units) upon issuance of MODIFY Plan on Nov10, 22/advs subs to the bill was already 1699/tag sf and fuse.
Acct# 0035110534 Received from PLDT Webform Case#36081111 Email: cfvitocruz@gmail.com Date:3/5/2023 7:06 AM Concern: Technical concern Action taken/Remarks: Check email/found open ticket FT# 56830154/endorsed to support group dispatch for proper handling/tag sf and fuse.
Acct# 0351795794 Received from PLDT Webform Case#36081253 Email: roxie2377@gmail.com Date:3/5/2023 7:39 AM Concern: Technical concern Action taken/Remarks: Check email/found no open ticket/endorse to support group back office for proper handling/tag sf and fuse.
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