****** CONVERGED MESSAGING*********

CID:c6715819-39e1-47bc-8536-99919ca59917

CONTRACT END DATE:13/09/2026
 
 
Account number:833830203
 

Identity of the chatter: AH/14-08-26 13:25:14


 
Name of the chatter:Nyomi 
 
DPA STATUS: PASSED
 
DPA TIME STAMP:14-08-26 13:41:51


 
Contact number update status: Verified
 
Email address status: updated
 
CJM :N/A
 
WO:  39677106
 
QUERY :My contract ends soon. I want to pay my bill next Monday and then. I just want to make cancel my account when my contract ends next month// I’ve moved out and my brother has taken on the house responsibility and wants to open an account with you guys under his name


Can I speak to your manager I just need this simply sorting out. If I can transfer the contract on to my brother name that would be perfect but if not. I just would want to cancel at the end of the contract next month and my brother arrange a package with you


 
RESOLUTION: process complaint case cx declined and proceed with disconnection// moving to 85 Rossington Road Sneinton Ng24hx ( serviceable address)

Offered Entertainment bundle with GIG1 tel for £45 a month or with 4gb o2 sim for £50 a month cx declined
 
BE: 

  Bill      Billing         Due           
Amount     Run Date        Date           
177.26     21/08/26    10/09/26           
                                          

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Summary: