Fantastic! Let's now process the O2 SIM.  -- -- I have checked coverage for your home address and it shows (Good Indoors & Good Outdoors) Are you happy to continue?  -- -- Fab! To complete your O2 order we need a bit more information so that O2 can run some fraud and security checks. You can find the O2 privacy policy on the O2 website if you want more information. Happy to proceed? -- -- Great! Please could you let me know how long you have been at your current address? -- -- Thanks for sharing. Are we also going to use the same email address as well as the best contact number you gave above for this O2 SIM? -- -- Got it! We’ll use this email address to send you updates on your order. You’ll also receive an email to activate your My O2 account shortly – the link is only valid for 28 days so please activate your account as soon as you can. -- -- **4GB** Your O2 Airtime Plan tariff costs £2.25 a month and includes 2GB Data,Unlimited Texts, Unlimited minutes and is an 24 Month contract. Each year your Airtime Plan will be increased. In February 2026 your O2 tariff discount will expire, and your O2 Airtime plan tariff will cost £5.00 a month. From April 2026 O2 bill onwards, your O2 Airtime Plan tariff will cost £7.50 a month. From April 2027 O2 bill onwards, your O2 Airtime Plan tariff will cost £10.00 a month. -- -- **UNLIMITED GB** Your O2 Airtime Plan tariff costs £12.00 a month and includes 250GB Data,Unlimited Texts, Unlimited minutes and is an 24 Month contract. Each year your Airtime Plan will be increased. From April 2026 O2 bill onwards, your O2 Airtime Plan tariff will cost £14.50 a month. From April 2027 O2 bill onwards, your O2 Airtime Plan tariff will cost £17.00 a month. -- -- Would you like to transfer a number from another mobile provider to your new O2 SIM? -- -- Noted on that! Would you like to add a Spend Cap to help control spend on any out-of-bundle charges such as Premium rate, directory enquiries and International calls and texts? -- -- Cool! Here are the options for Spend Cap: No spend cap. £0.00 £5.00 £10.00 £15.00 £20.00 £30.00 £60.00 £100.00 £200.00 -- -- Great! Can I check if you’ll be using this sim with an IPhone? -- -- Understood! You will have 2 bills for your Volt package, one for your Virgin Media Services and one for your O2 SIM. Your Virgin Media services will continue to be charged in the same way that they are today, and we will now set up a monthly Direct Debit for the cost of your O2 SIM. Please note, your O2 bill and payment dates could be different to your Virgin Media bill and payment dates. Can you confirm that you are the bank account holder and that you are authorised to set up Direct Debits on this account? -- -- I acknowledged that! Now I’ll need to confirm your Direct Debit details. Can you provide the banking sort code and account number you wish to be debited? -- -- Much appreciated! From your next bill onwards, O2 will take payments from this account. You will be advised of the date and amount of your payments on your O2 monthly bill and the company name that will appear on your bank/building society statement will be O2.In the future if there is a change to the date, amount or frequency of your Direct Debit, O2 (Telefonica UK) will always give you 10 working days’ notice in advance of your account being debited. You will be sent confirmation of this agreement within 3 working days of the Direct Debit being setup. All Direct Debits are protected by a guarantee which you can read in your confirmation later or I can read it to you now?  -- -- No problem! In the event of an error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel at any time and this guarantee is offered by all the Banks and Building Societies that take part in the Direct Debit Scheme. A copy of the safeguards under the Direct Debit Guarantee will be sent to you with our Confirmation Letter.  -- -- No problem! Your SIM will be delivered to your home address by Royal Mail. It should arrive within the next three working days. -- -- Your O2 service will start as soon as you receive your SIM. You also have 14 days to cancel if you change your mind, and you’ll only have to pay for any calls or service you’ve used. -- -- Do you have any questions before I go ahead and place your order? You can find the full terms and conditions on the O2 website. -- -- **For 1 sim** Your order for one SIM card has now been processed, and O2 will send you a confirmation via email. Your order number is XXXXXX. **For 2 simS** Your order for two SIM cards has now been processed, and O2 will send you a confirmation via email. Your order number is XXXXXX. **For 3 sims** Your order for two SIM cards has now been processed, and O2 will send you a confirmation via email. Your order number is XXXXXX. -- -- Do you have any questions about anything I have covered with you today? -- --