As per review, this can only be processed by Primary Account Holder (PAH), if you are the PAH, You can get your port out pin by following these steps:
Thanks for confirming. Since you are the Primary Account Holder, you can get the transfer PIN online using the below steps:
- Download and log in to the T-Mobile app .
- Select Account or More.
- Select Profile Settings.
- Select Line Settings.
- Select Request a transfer PIN.
- You will be directed to verify the identity
- then select a phone number to receive a text OTP
- Select Continue
- You will need to enter 6-digit OTP
- Select Continue
- Select Get a transfer PIN
How are you doing with the steps I provided?