I see that you need your pin. No worry, if you forgot your pin you may try to reset it using the T-Mobile App and in order for you to do that you may simple follow these easy steps : Tap MORE. Tap Profile settings. Tap T-Mobile ID. Select the PIN/Passcode section. Enter and confirm a new PIN/Passcode Click Save. You will be sent a text confirming the PIN/Passcode update request. To request a port out pin. Here's the easy steps to get it in the App: Select Account or More. Select Profile Settings. Select Line Settings. Select Request a transfer PIN. ------------------------------------- I see that you need your pin. No worry, if you forgot your pin you may try to reset it using the T-Mobile App and in order for you to do that you may simple follow these easy steps : Tap MORE. Tap Profile settings. Tap T-Mobile ID. Select the PIN/Passcode section. Enter and confirm a new PIN/Passcode Click Save. You will be sent a text confirming the PIN/Passcode update request. Please let me know if you need further help, just know that I am the happiest to help you here.