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RESTRICTIONS

Thanks for getting in touch. We know it's frustrating to see your account as restricted, and we sincerely apologize. This is due to a wider system outage we are currently experiencing. Our engineers are focused on a fix, but we can't provide an exact resolution time right now. For now, please refresh your app. We will email you immediately with updates and let you know the moment the issue is resolved and your account is back to normal.


2 TSJC - As per checking here this is a known issue and is related when you're using a jailbroken device, but this isn't the case, however, we're experiencing issues with the iOS system since the release of the new iPhone. Everything is fine with your account and isn't restricted.


NEW Hi there! I really appreciate you reaching out—thank you for doing the right thing. I am so sorry you're running into this issue! I can completely understand how confusing that might feel and I'm here to help.

Please know that we are aware of the problem and are working on implementing a fix as soon as possible. Rest assured that your account is not restricted, and you are still able to dash. This is due to a wider system outage we are currently experiencing. Our engineers are focused on a fix, but we can't provide an exact resolution time right now.

For now, please refresh your app. We will email you immediately with updates and let you know the moment the issue is resolved and your account is back to normal.