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What is a Propane Tank? Propane tanks are the storage containers for propane in its liquid form and are available in many different sizes being engineered and designed for propane containment at high pressures.
Properties of Propane
Propane has no smell
- Colorless, odorless, and tasteless
- Odorant is added
American Society of Mechanical Engineers (ASME) Aboveground Tank
What is a Propane Cylinder?
- Cylinders range widely in size and use.
- Cylinders fall into two groups of propane service, liquid and vapor.
- Unlike tanks which are part of a stationary installations, propane cylinders are portable storage containers.
- 100#, 200#, 300# and 420# cylinders can also be part of a stationary installations and would be treated as bulk in some situations.
Introduction to AmeriGas Commitment to Quality Customer Service • Since 1959, AmeriGas' vision has been to provide the safest, most reliable, and most responsive propane service in the nation. We use the size of our organization to our customers' advantage every day. We stay true to our grass roots by offering the friendly smiles and personal attention found at local family businesses.
• AmeriGas recognizes value in the use of excellent telephone skills. All customer interaction units have adopted the standards of excellence for all employees. By following these standards, you will not only assist with our quality customer service objectives, but you will save yourself time and enhance your value to the company and the customers you serve.
• While interacting with customers and co-workers, it is important to use these skills consistently. Based on the commitment to quality and safety outlined in the AmeriGas vision, each of us has a responsibility to ensure that every customer has a positive experience each time they contact any department at AmeriGas.
• This training provides basic customer interaction techniques that are proven to work. Through routine use of these techniques, you will develop the ability to be successful in delivering quality customer service consistently.
WHO IS AMERIGAS?
- Over 1 billion retail gallons sold per year
- Founded in 1959
- 1.7 million customers
- We are the largest retail propane distributor
AMERIGAS CORE VALUES
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SAFETY
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RESPECT
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INTEGRITY
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RESPONSIBILITY
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RELIABLITY
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EXCELLENCE
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AmeriGas has a core set of six values that provide the foundation for who we are and how we operate.
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We believe that sustainable, reliable and affordable energy solutions are a necessity for our customers and communities.
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We strive to deliver this fundamental need, while enhancing the quality of life of our employees, customers and the communities we serve.
Safety is also one of the core values since we are selling propane, which is highly flammable and dangerous. We need to secure the safety of our customer which no one can match the safety services of AmeriGas.