I myself is a customer and we aim to provide all the support and explore various options to assist with your billing concerns. These options include: - Changing or updating the Bill Due date on your prefer Due date to prevent any late payment fees and suspension in the future. - Rate Plan Change: We can help you review some various plan that you may consider that will suits your needs and budget. - Lastly, Reviewing Features and Add-ons on the Account: We can assess the current features and add-ons on your account to determine if any adjustments can be made to better suit your needs and potentially reduce costs. Please let me know which option you'd like to consider, and I can provide more detailed information or assistance. Will that works with you? ------- Sure! We can definitely help you with this. May I know when is your preferred due date? Your current due date is every xxxx of the month and you can choose the due date as long as it is 6 days after the current due date. In addition, please be advised that once we process updating the due date, it will be effective on the next billing cycle. Just update me which due date do you prefer, alright? Once you select the Due date of every xxxxth of the month. Here's the new Close date which is every xxxth (end of the billing period, xxx if the new billing cycle period then you will be able to see the bill in every x.xx ) Should we proceed right now? Thank you for waiting! I'm glad that I was able to submit the changing of Due date and it will take effect at the next billing cycle. You will also receive a SMS and email notification regarding with the changes that we have processed.