NOTATIONS

AA called in looking for a job, refer to the website and mobile application. Update availability. 

AA called in looking for job, advise to keep line open for possible call back, promote website and mobile application

AA called in looking for job, aa will check the website before to set up interview, promote website and mobile app

AA called in looking for a job, was about to do prescreen but aa refuse and want to know what position available first, refer to the website and mobile app

AA called in looking for a job, but aa will check first the available open jobs on the website before he will going to set up appointment, refer website and mobile app

AA called in wants to speak someone on the branch. Transferred to the branch. 

AA called in wants to speak someone on the branch, tried to call the branch but no answer, provide also the phone number of the branch for further assistance. Leaved RCN.

AA called to confirmed her phone interview today, advised onboarding script. 

AA called to confirmed his interview, advised onboarding script. 


AA called in looking for a job, upon checking branch is not supported. Transferred to the branch. 

AA called looking for a job, while verifying the account, call got disconnected. Tried to call back but no answer. Leaved voicemail.

AA called in want to get a job, upon checking application is under CRT DNU-Adjudication cold transferred to CRT after 45seconds.

AA called in looking for a job, refer to the website and mobile application


AA called in looking for a job cant able to update the availability due to system issue, advise to call back later today for further assistance, promote website and mobile application.