Keep & Switch rebate—ready to be redeemed

REBATE:::::: Rebate Care: 1-877-311-8853

*Answer from Fetch Rebate cards issued by T-Mobile, such as the virtual prepaid Mastercards, can be used at various locations including gas stations, restaurants, online retailers, and to pay bills at T-Mobile. However, they cannot be used to pay credit card bills directly

https://c2.t-mobile.com/offers/rebate-and-promotional-cards

You can also guide the customer on how they can manually check the rebate status, as well as redeem it there. https://c2.t-mobile.com/offers/rebates-support#subhead2

For your reference, you may follow these helpful steps on how to claim your rebate:

1. Scan the QR code for the rebate or go to https://promotions.t-mobile.com/ within 30 days of the qualifying transaction.
2. Log in with your T-Mobile ID and account credentials.
3. Select the number you want to submit for a rebate. Home Internet only customers: You can find your assigned phone number on your bill under ‘Connected Devices’.
4. Enter all the required information including: • Rebate code (if you have one) •Transaction Date • The channel where the transaction took place • Transaction type • If you ported your number to T-Mobile • Transaction category
5. Select the promotion you want to submit and select Continue after reading the terms and conditions.
6. Select Submit. After submitting, you’ll get a Tracking ID number for future reference. Once your submission is approved, you’ll receive an SMS with the claim code to register your Virtual prepaid Mastercard.