For now, I'll file a ticket regarding this and have our engineering team investigate the area. We promise to give you better than ever service. I can check back on your account to see if the issue still exists. I can call you after 48 hours.
 
I suggest you monitor it. I already did an escalation ticket for this. I can check back on you a 2 days later once you come back to check if issues will still persist.
 
As a onetime courtesy for the inconvenience. I can also apply for a $20 credit. I can promise you we'll continue to provide you with better coverage now that T-Mobile is rolling out satellite enhancement worldwide. All good with this?