unresponsive cx (middle of the chat) are we still 1min unresponsive 1min closing 1min end end chat resolve: closing 1 unresponsive end chat CX is still typing for more than 1min. I can see that you are typing, I will wait for your reply. Thank you for reaching out to DoorDash and for being one of our valued DoorDash customers! Let me see what I can do to help you. Do not fill DIR for the Wrong Order Received, PFQ, M&I No Longer Required to file DIR for Never Delivered unless we are going to use the pushback spiel provided by the WFT and requested by Cx. ** APPROVAL NOTES ** Contact type: Non VIP Case Number: Issue: Dispatch Link: Amount: Compensation Type: Credit / Refund ********************************************* ** REQUEST TO APPLY CREDIT OR REFUND ** Contact type: Non VIP Case Number: Issue: Dispatch Link: Amount: Compensation Type: Credit / Refund Expected Resolution: Override | Cancellation Dispute | Redelivery ********************************************* ** ESCALATION REQUEST TO CDMX CONSUMER ** Contact type: Non VIP Case Number: Issue: Eligibility for Compensation: Dispatch Link: Amount: Compensation Type: Credit / Refund Expected Resolution: Please process compensation request ********************************************* ** DX Additional Pay** Contact type: Non VIP Case Number: Issue: Dispatch Link:
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