USING TMWin COMMANDS

** NEXT (DAL) ?? + ENTER COMMAND + Press the Enter key

NOTE: Caps lock should always be on. Select the correct market tab to avoid changing the incorrect fan account. Click the ESC key multiple times show the next prompt. Apollo Search - TMWin Commands

TMWin Process Flow:

• Locate an Order
• Locate an Event
• Update Account Information
• Sell tickets

LOCATING AN ORDER:

Order Number > ** NEXT (DAL) ?? SA ** ACCOUNT NUMBER ?? (ORDER NUMBER)

Phone Number > ** NEXT (DAL) ?? CCREF / P ** PHONE ?? (PHONE NUMBER)

Event and Fan Number > ** NEXT (DAL) ?? SA ** ACCOUNT NUMBER ?? EVENT CODE/LAST NAME

Locating an Event:

Event Name > ** NEXT (DAL) ?? SELL ** SELL ORDER (DAL) ?? .+(KEYWORD) Date > ** NEXT (DAL) ?? SELL ** SELL ORDER (DAL) ?? .(DAY-MON-YY) Date and Event Name > ** NEXT (DAL) ?? SELL ** SELL ORDER (DAL) ?? .(DAY-MON-YY) + (KEYWORD)

COMMAND SHORTCUTS:

SA - pull up an account

; - Pressing Enter

SA;12-12345/ DAL

SA; EVENTCODE/LAST NAME

CCREF;(PHONE NUMBER)

SELL;EVENTCODE;?

SA;12-12345/ DAL

ACCN; LA

SA;LA