REMOVAL-( R ) ENTIRE SHIPMENT NOT DELIVERED

Number of SP's Intent: 1 Enumerate the Seller intent: the SP is requesting for reimbursement for their removal order as these were lost in transit Research Done:

• tracking is an AMZL (TBA317998121279)
• will proceed with the reimbursement of the remaining units (34QTY) as the prev. asc. only processed reimbursement for only 1 unit.   Actionable? - no Information? - yes Seller Emotion: N/A Seller provided identifiers or documents: Removal order ID:241213GU8 Shipment ID:19446609670551 Tracking Number(s):TBA317998121279(AMZL) Merchant SKU: 192-4901872837144-A2-FBA FNSKU: X004BH9WWV VRET: VRET7394796269531 Qty:35   Skill: M@ / FBA Contact Marketplace: US Paragon workflow (PWF): FBA & MCF FBA Inventory Removals/Disposals Issues   Help page link: N/A SOP link: Look Up the Order Details on Outbound Lookup Tool https://paragon-na.amazon.com/hz/codex?id=G5C3QA8TTZYW4PTK   Partner Transfers to Internal Associates FBA https://paragon-na.amazon.com/hz/codex/?id=GRJZZVE7BJPGGCAV&layer=Published/US&locale=en-US   Tool link: Outbound Lookup Tool EDI_STANDARD_NAME        TYPE        CODE_NAME        DESCRIPTION Proprietary        EVENT_CODE        EVENT_301        Delivered to customer REMOVAL ORDER DETAIL https://sellercentral.amazon.com/reportcentral/REMOVAL_ORDER_DETAIL/0/%7B%22filters%22:[%22%22,%22%22,%22241213GU8%22,%22%22,%22%22],%22pageOffset%22:1,%22searchDays%22:365%7D   https://sellercentral.amazon.com/recoveryui/removal-order/detail?sourceRemovalOrderId=241213GU8   RMS TOOL https://console-na.seller-reimbursement.amazon.dev/rms/view/transaction/17128625541   Removals Execution Viewer https://rev-iad.aka.amazon.com/orderDetails?fc=IND1&search=VRET7394796269531   Was I able to address the SP's Intent?: no, event 301 is proven. The items were delivered to the SP.

Hello from Amazon Selling Partner Support,   We understand that you have contacted us regarding a reimbursement for your removal order 241213GU8 as only 1 unit was previously approved for reimbursement while there are 35 units in total for the shipment 19446609670551.   After a thorough investigation on your removal order, we have confirmed that the shipment is already delivered to your return address "Wilkes-Barre" on December 19, 2024.

Therefore, we will not be able to process further reimbursement for the entire units for this shipment.

For related information related to this matter, you may visit the help page below:

Remove inventory overview https://sellercentral.amazon.com/help/hub/reference/G200280650