Visitor, 04 Nov. 2023 , 01:13am Why is my order delayed?
T-Mobile, 04 Nov. 2023 , 01:13am Hi there! T-Mobile's Virtual Assistant here! 👋 [Read]
T-Mobile, 04 Nov. 2023 , 01:13am Let’s work on your request. [Read]
T-Mobile, 04 Nov. 2023 , 01:13am [Rich Content] [Read]
T-Mobile, 04 Nov. 2023 , 01:13am [Rich Content] [Read]
Visitor, 04 Nov. 2023 , 01:14am Check Order #71612098288
T-Mobile, 04 Nov. 2023 , 01:14am [Rich Content] [Read]
T-Mobile, 04 Nov. 2023 , 01:14am Transferring you to our live customer support team, who will be with you as soon as possible. T-Mobile may store this message. Learn more at t-mo.co/Privacy. [Read]
Abigael, 04 Nov. 2023 , 01:17am Hi Andrea, this is Abby from T-Mobile, I’m here to help. Let’s partner together to get this resolved. [Read]
Visitor, 04 Nov. 2023 , 01:17am thank you
Abigael, 04 Nov. 2023 , 01:18am Thank you for contacting t-mobile regarding your issue the status of your order. [Read]
Visitor, 04 Nov. 2023 , 01:19am Why is my order delayed? There is no tracking available for my order
Abigael, 04 Nov. 2023 , 01:21am Nothing to worry you got me here please stay connected while I'm checking the status of your order [Read]
Visitor, 04 Nov. 2023 , 01:27am Do you have any information?
Abigael, 04 Nov. 2023 , 01:28am Upon checking here your order still in progress it mean still on going process We are apologize for the delay. rest assured this will taken cared of. [Read]
Visitor, 04 Nov. 2023 , 01:31am That is not a helpful response. Why can't you provide a tracking number? What is the reason for the delay? When will my order do delivered? It requires a signature so I need to know when to be home.
Abigael, 04 Nov. 2023 , 01:31am Nothing to worry once the device has been arrived to your area , rest assured the UPS will give you a call to notify that your order has been arrive to your place [Read]
Visitor, 04 Nov. 2023 , 01:33am This is not helpful. What is the tracking number for my order?
Abigael, 04 Nov. 2023 , 01:33am What you feel now is totally understandable. This is not what T-Mobile wants you to experience and I do hope that you will give me this opportunity to at least turn over your experience and sort this problem out. [Read]
Visitor, 04 Nov. 2023 , 01:35am What are you going to do to sort this problem out? Please give me details.
Abigael, 04 Nov. 2023 , 01:36am As per checking here no trucking number has been provide by the UPS nothing worry once it was process you will receive the trucking number and you will get the notification for the UPS [Read]
Visitor, 04 Nov. 2023 , 01:38am You need to do something to find out from UPS what the delivery date is. It is not acceptable that you cannot provide me with a tracking number. A reputable business should have access to this
Abigael, 04 Nov. 2023 , 01:42am What you fell now is totally understandable we really want you to provide any feed back about your order as of now still in process, we are really apologize for the delay. [Read]