I apologize, but I'm unable to pull up an order. What I can do is gather your information and send a message to our designer for further assistance. They will review the matter and reach out to you as soon as possible. I will send a message to the shop and have someone review your order. They will get in touch with you as soon as possible. I’ll have someone review your order and get in touch to you as soon as possible I will have the shop review your order and follow up with you as soon as possible. I will forward your concern to the shop for review, and someone will contact you as soon as possible. ***************************************************************